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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,653 Reviews

3,653 Reviews of Toyota of Rockwall - Service Center

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June 29, 2018

Cam service checkup Okay....y’all won’t give me enough characters for all the good I have to say about my Service person. So will try in short version...he is Awesome & “ More

by RANGERFAN725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Searcy
June 29, 2018

Their service has the quality of the Toyota vehicles. They honored the Toyota warranty with very prompt and courteous service. Carl David is super. Love the free car wash and free coffee. I will be back. More

by CMQUIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl David
June 29, 2018

Over charged and no one followed-up I had to track them down I was charged for a service light. - The gas cap was loose. Oh- I purchased a car while I waited and was still charged - I am a repeat customer. Wow More

by RHOLLAND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Gandy
June 29, 2018

1st Service Toyota of Rockwall did an eccellent job. In on time, out on time ... tires rotated, car insoected and cleaned inside and out. No complaints here. More

by RFC2K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rust, Joey Desrosiers, Riki Harper
June 28, 2018

I was in and out quickly. The service was spot on The service advisor was awesome. I had one of the best that I’ve had so far. I will recommend her and Toyota if Rockwall to family and friends More

by CAREY_NIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Roeseler
June 26, 2018

Park Assist Service My high rating is based on the high quality of my customer service experience. Much attention to detail by the service personnel assigned to me. More

by MELISSAFAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl David, Lance Gandy
June 26, 2018

Fast and courteous Always fast and friendly service, never have any problems here. We always do appreciate the free wash with every service as well. putchased our truck More

by jared2318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Searcy, Barry Hipple, Nicole Roeseler
June 26, 2018

Awesome service! My husband schedule an appointment an advance and had me take in the vehicle to get serviced. When I showed up, Nicole came up to me and asked for my More

by CARINA3954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Roeseler
June 26, 2018

Maintance When we arrived, we had to wait a bit to get a service person to come outside and greet us. However, this young man passed by us and told us that some More

by NUBIAC44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl David
June 25, 2018

Took my son's truck in for service and Mick was great Mick was great to work with!!! He kept me informed and was juggling several people at the same time!! it was outstanding! I will be back for any ser More

by rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick
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