Toyota of Rockwall - Service Center

Very professional and friendly. ..we live an hour & a half away and will always go there. ..we live an hour & a half away and will always go there. More

The dealership has always been friendly and professional. I have never had any issues with service appointments. I have never had any issues with service appointments. More

Quick, easy and very courteous. All I needed according to the maintenance record was a tire rotation. But the service center found several other things that needed attention. I didn All I needed according to the maintenance record was a tire rotation. But the service center found several other things that needed attention. I didn’t love the cost, but I do love the attention to detail. More

I think I’m being a little generous in my review. Staff was nice and professional. I just didn’t like that I had to pay $180 when they couldn’t provide a diagnosis because the car didn’t fail an Staff was nice and professional. I just didn’t like that I had to pay $180 when they couldn’t provide a diagnosis because the car didn’t fail any codes. I’m in the medical field. I look at diagnostics to provide answers. There was nothing accomplished. I wasted time and money. More

The service center is normally great but the last 2 times have been awful and I believe it was the service advisor that is making everything worse. His name is Kawa. And the mechanic left broken parts of the have been awful and I believe it was the service advisor that is making everything worse. His name is Kawa. And the mechanic left broken parts of the trim piece that was replace. More

Was greeted immediately in the Service bay upon arrival. Service Advisor, Brian Carpenter, was very friendly and helpful. My service was done quickly. I received suggestions on my phone of recommended wo Service Advisor, Brian Carpenter, was very friendly and helpful. My service was done quickly. I received suggestions on my phone of recommended work to be done but there was no pressure by anyone to add the services. Great experience. More

Great clean location, people are friendly and helpful with anything I need. I have no problem whenever I go. with anything I need. I have no problem whenever I go. More

It's clean and ASM made it feel like home. Wish the lounge was a bit bigger! Wish the lounge was a bit bigger! More

Everyone I encountered was very professional! The service I received was excellent. I would highly recommend them again. The service I received was excellent. I would highly recommend them again. More

Very professional! Excellent service I m very pleased with the service , Mr Sam Heidel very polite and professional Excellent service I m very pleased with the service , Mr Sam Heidel very polite and professional More