Toyota of Rockwall - Service Center

Fast service and on time Did what I wanted and informed me of any maintenance needs. me of any maintenance needs. More

Would not plug my tire because of low tread. When I then asked if they had put air in the tire they replied with yes. When I got into my car the psi was still at the same level. Had to drive to When I then asked if they had put air in the tire they replied with yes. When I got into my car the psi was still at the same level. Had to drive to tire place to get my tire patched. Absolutely ridiculous More

They provided me with excellent service. I would use them again for any Toyota needs. I would use them again for any Toyota needs. More

Staff was courteous, explained the services that would be performed and estimated time of completion. I was extremely pleased with the service staff. performed and estimated time of completion. I was extremely pleased with the service staff. More

It was fine. It was inconvenient that as the customer i was required to schedule the windshield repair myself. I also had a hard time getting a straight answer wi It was inconvenient that as the customer i was required to schedule the windshield repair myself. I also had a hard time getting a straight answer with my warranty coverage and services, when I did get someone on the line, the employee had an attitude about my coverage, and finally i asked to be transferred so I can get the 1800 number i can provide to other dealerships to help me with my warranty covered repairs. More

Good costumer service and good coffee. Nice environment and always asking if was good. Thank you. Nice environment and always asking if was good. Thank you. More

I have never received this bad of service. I dropped my car off for a 9 a.m. appt to have four tires put on, I never received and update on when it would be finished, I sent a msg to request I dropped my car off for a 9 a.m. appt to have four tires put on, I never received and update on when it would be finished, I sent a msg to request a status update…never received an update, then I called and found out that they had lost my ticket and had not even started on my car! It wasn’t ready until 5:00p. Totally unacceptable! Service department has gone down hill! More

Everyone at the Rockwall location is so friendly! I really feel at home every time I visit. I only come to this location even though I bought my vehicle at the Richardson dealership. I really feel at home every time I visit. I only come to this location even though I bought my vehicle at the Richardson dealership. More

The dealership was clean and inviting, very helpful on my older car, work was done in a very professional way. my older car, work was done in a very professional way. More

Toyota of Rockwall is without a doubt the best Toyota dealership I have worked with within Texas. For context, I drove over 1 hour from Fort Worth, TX just to work with this dealership. From their servic dealership I have worked with within Texas. For context, I drove over 1 hour from Fort Worth, TX just to work with this dealership. From their service team to their sales team they are the gold standard for customer service. More