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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,800 Reviews

3,800 Reviews of Toyota of Rockwall - Service Center

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August 08, 2025

I had such a wonderful experience with your sales and finance teams during my time spent at Toyota of Rockwall! I am looking forward to a being a long term client at your dealership. Best regards, Ni More

by nicolepeters9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
AMEER AL-Hadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
ISAIAH AYALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 07, 2025

Good technical support and rapid repair time with the scheduled appointment. Good technical suggestions for additional needed Maintenace . More

by tony201213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Carl
Aug 07, 2025 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 06, 2025

This location is super busy and accommodates a ton of people. If I make an appointment, It shouldn’t take them an hour to get my car back before they even start. They should be able to pull it back at th More

by Ceeflo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Carpenter? I think.
Aug 09, 2025 -

Toyota of Rockwall responded

We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 06, 2025

Toyota of Rockwall always has the best service. Get in and out with no delays. More

by Mrbakersword
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Carpenter
Aug 06, 2025 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2025

Excelente,servicio! Todos son muy amables y respetuoso. Me encantan ir y esperar mi parte favorita es disfrutar de las galletas 🍪 con cafe .🥰🤩 More

by yolisvene.yc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

August 05, 2025

Its great services, reviewed all partsof my vehicle and easy to scheduled in short time More

by keseteg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 05, 2025

Very quick and efficient service. Was in and out of the shop in little less than an hour. Love it that you finally got the car wash working again More

by BR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

August 04, 2025

I ordered numerous parts over the phone. Toyota of Rockwall came through for me and delivered all parts ordered. Much appreciated!! More

by cleblanc1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 04, 2025

I had several questions about my service contract which the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally wor More

by rrwoods3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 03, 2025

We weren't immediately greeted however when we were the tech was very warm and welcoming. He was informative and helpful of what was needed. I'd visit this location again. The team is very helpful More

by dayoneal4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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