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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,815 Reviews

3,815 Reviews of Toyota of Rockwall - Service Center

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August 05, 2025

Its great services, reviewed all partsof my vehicle and easy to scheduled in short time More

by keseteg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 05, 2025

Very quick and efficient service. Was in and out of the shop in little less than an hour. Love it that you finally got the car wash working again More

by BR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

August 04, 2025

I ordered numerous parts over the phone. Toyota of Rockwall came through for me and delivered all parts ordered. Much appreciated!! More

by cleblanc1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 04, 2025

I had several questions about my service contract which the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally wor More

by rrwoods3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 03, 2025

We weren't immediately greeted however when we were the tech was very warm and welcoming. He was informative and helpful of what was needed. I'd visit this location again. The team is very helpful More

by dayoneal4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2025

Customer care is always priority to each team member. . it’s very important to have just as good service AFTER the sale too. More

by sjtucker985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

August 02, 2025

Great customer service. Quick service. Amazing staff and quality service from the service desk to the sales department More

by jjcain21
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Caden Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey
Aug 02, 2025 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

August 01, 2025

I went for my 5000 mile oil change and I believe they did the recall. Everything seem to be very good there. More

by roksstar2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

August 01, 2025

Always professional and great customer service! Also, you all keep us driving on the road!! We have valued and greatly appreciate Casey’s and Sam’s working relationship with us More

by krishna.stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 01, 2025

Toyota of Rockwall takes excellent care of my RAV4. They never tell me I need services or parts that aren't absolutely necessary, which is not true of all dealerships. They're very efficient, so that I More

by TexasFox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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