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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,699 Reviews
Call Service Center (844) 208-1008

3,699 Reviews of Toyota of Rockwall - Service Center

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December 14, 2023

Great place. Fast service. Great job. Would come back with family and friends in the future. More

by jimmyvu25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Toyota of Rockwall responded

Jimmy, Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

December 14, 2023

Best service in Dallas Fort Worth. The sales advisors know how to treat their customers right. Very good on updates and knowledgeable on what they do. More

by bravopaul1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Guttierrez
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Dec 14, 2023 -

Toyota of Rockwall responded

Paul, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 14, 2023

Everyone is very courteous and helpful. Thank you for all your great service. Stephanie is top notch! More

by mp3maestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie 5 Stars
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Dec 14, 2023 -

Toyota of Rockwall responded

Thank you! Stephanie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

Dec 14, 2023 -

mp3maestro responded

Toyota of ROCKWALL is a great service center for your Toyota!

December 12, 2023

love coming to toyota of rockwall. great service/friendly staff. the waiting area is always clean and spacious that day, Sam also showed me how to use the new Map Projection feature More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Toyota of Rockwall responded

Thank you, Steph, for your business and this review. We're happy to hear that Sam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2023

Well organized and uses tech to keep you updated and in the loop with everything. More

by OSRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 11, 2023

Great job in keeping me updated and an even better job at informing me what my truck needed to have done. Would highly recommend! More

by biancamunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2023

Hosea was great! Checked my wheel out it was fine. No charge! Was there for less than an hour. More

by sallieomcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hosea
Report | Print
Dec 11, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sallie, and it's great to hear about your excellent experience here at Toyota of Rockwall.

December 09, 2023

I appreciate Sam explaining fully the issues with my Highlander. Efficient and quick put me back in my car. Thanks. More

by bg_jwfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2023 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

December 08, 2023

Dịch vụ tốt, nhân viên thân thiện, nhiệt tình, tư vấn tốt cho khách hàng. ( tôi là người việt Nam) More

by Qui pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Dec 09, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2023

Kesey is the best service advisor I have met so far. She’s a great person with warm welcome and focus on great customer service. 10/10 rating for her More

by rasikarathna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Toyota of Rockwall responded

Thank you for your kind words for Kasey and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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