Toyota of Rockwall - Service Center

The service staff is Friendly and the mechanics do good work. My vehicle was in and out on time. work. My vehicle was in and out on time. More

Is good but eigtherway you make an appoitment you still have to wait at least from 2½ to 3 hours other than that kaisy help me alot on my service on my truck thanks ill come back to her next time have to wait at least from 2½ to 3 hours other than that kaisy help me alot on my service on my truck thanks ill come back to her next time More

I went in for my 5000 mile maintenance that I had scheduled for 130p on Tuesday, Nov 7, 2023. I decided to go earlier at about 10am. I was surprised it was finished early! When I was driving home the scheduled for 130p on Tuesday, Nov 7, 2023. I decided to go earlier at about 10am. I was surprised it was finished early! When I was driving home the message I kept getting kept repeating that I needed to see a dealership for my 5000 mile maintenance that I had done previously that morning. A friend of mine decided to call Rockwall Toyota service to find out how to update the message. He ended up speaking with Kasey in the service department. She very kindly asked him if he could use he cell phone to let her see the message on the information screen. Kasey walked him through the steps to update the message & did it concisely. I was impressed with her expertise & knowledge on how she knew how to correct the message. I was impressed of her sincerity to help correct my problem. I found her to be an asset to your dealership !! Kudos to Kasey for her knowledge & professionalism. More

I am glad that I have chosen Toyota of Rockwall to buy and service my vehicle needs,,thank you !!! and service my vehicle needs,,thank you !!! More

Jose is the best, always make you feel comfortable, always attentive, always goes above and beyond for you. always attentive, always goes above and beyond for you. More

I had my oil change done and wiper blade changed. I love the fact that the dealership went the extra mile to help refill my coolant. That was so thoughtful without me asking:) I love the fact that the dealership went the extra mile to help refill my coolant. That was so thoughtful without me asking:) More

My check engine light came on as I was driving through Rockwall from Arkansas back to San Antonio. I pulled into Toyota of Rockwall and Sam, the service advisor helped me. Even though I did not have an ap Rockwall from Arkansas back to San Antonio. I pulled into Toyota of Rockwall and Sam, the service advisor helped me. Even though I did not have an appointment, I was able to wait in the beautiful dealership, get my problem, diagnosed and repaired, and on my way the same day. Everyone was very pleasant and did a great job ! More

Quick service, fast turnaround. Notified as soon as truck was done to go pick up. Notified as soon as truck was done to go pick up. More

Had a reservation for an oil change. From the time I dropped the car off till it was ready was 2 hours. From the time I dropped the car off till it was ready was 2 hours. More

Kasey was responsive and very helpful. The service was timely and correct. I appreciate the attention to detail and friendly atmosphere. The service was timely and correct. I appreciate the attention to detail and friendly atmosphere. More