3,691 Reviews of Toyota of Rockwall - Service Center
Waiting area was nice and relaxing. Jose was professional and willing to investigate our issue when no problem was found. He grabbed a technician to ride with so he could try and repl Jose was professional and willing to investigate our issue when no problem was found. He grabbed a technician to ride with so he could try and replicate the problem. There was no charge at the end of the day. That's great customer service considering they spent a few hours trying to solve the issue. We appreciate the integrity. More
Kasey made it very easy for my wife to bring out 2017 Rav 4 in for 100 k mile maintenance. She is very knowledgeable and set everything up so professionally. 4 in for 100 k mile maintenance. She is very knowledgeable and set everything up so professionally. More
I worked with Nick in the service department he did a great job. I was able to wait and everything was taken care of properly. He went out of his way checking on everything even though my car was used bu great job. I was able to wait and everything was taken care of properly. He went out of his way checking on everything even though my car was used but I bought a great warranty - glad I did More
Good service, good comunication, it took them around 3 hours, i recomend them for your next service. hours, i recomend them for your next service. More
Carl is an outstanding service advisor. Knowledgeable, helpful, approachable, and goes out of his way to help. My situation was a unique one, and he really did a lot of leg work that I was Knowledgeable, helpful, approachable, and goes out of his way to help. My situation was a unique one, and he really did a lot of leg work that I was not expecting to be part of his job function. But he did it, and now my car is back as close to 100% as it can get. He really deserves some praise and appreciation from management, and some days off. THanks again Carl! More