Toyota of Rockwall - Service Center

Had a reservation for an oil change. From the time I dropped the car off till it was ready was 2 hours. From the time I dropped the car off till it was ready was 2 hours. More

Kasey was responsive and very helpful. The service was timely and correct. I appreciate the attention to detail and friendly atmosphere. The service was timely and correct. I appreciate the attention to detail and friendly atmosphere. More

My check engine light came on as I was driving through Rockwall from Arkansas back to San Antonio. I pulled into Toyota of Rockwall and Sam, the service advisor helped me. Even though I did not have an ap Rockwall from Arkansas back to San Antonio. I pulled into Toyota of Rockwall and Sam, the service advisor helped me. Even though I did not have an appointment, I was able to wait in the beautiful dealership, get my problem, diagnosed and repaired, and on my way the same day. Everyone was very pleasant and did a great job ! More

Kasey was very polite, enthusiastic and eager to help. It was a great experience having her as our service advisor. Her smile brightened our day! Toyota of Rockwall was quick and efficient in getting our It was a great experience having her as our service advisor. Her smile brightened our day! Toyota of Rockwall was quick and efficient in getting our Lexus serviced. No delays, good advice on additional recommended service without any pressure to buy. We will be back with our Lexus RS 350 for service. More

I was please as how polite and nice everyone was at the dealership. It was as quite fast dealership. It was as quite fast More

I had my highlander serviced here twice now, once for 5k then at the 10k. They are very prompt and professional. They text you when your car goes in, and also as soon as it’s done. Super simple and easy!! then at the 10k. They are very prompt and professional. They text you when your car goes in, and also as soon as it’s done. Super simple and easy!! Everyone is super friendly as well. More

Took my truck in for oil change and tire rotation. When they got to passenger rear tire, they said it has rusted locking lug and was cracked. The locking lugs were placed brand new by lone star Toyota When they got to passenger rear tire, they said it has rusted locking lug and was cracked. The locking lugs were placed brand new by lone star Toyota in December 2023. They have only been rotated by Toyota. Rockwall Toyota has rotated them the last 2 times. No one else has rotated or removed the wheels. Their solution is to charge me almost $200 to cut off the lock log and replace it. The lugs are supposed to last 5-10 years. It’s not even 3 years. More

Very unusual circumstances that day, just wish communication could have been better . But overall I was satisfied and your staff was very friendly. communication could have been better . But overall I was satisfied and your staff was very friendly. More

We purchased our vehicle our Highlander at Toyota of Rockwall and we have never been disappointed in their service. This weeks service of our vehicle was no different. Great Service Advisor, wonderful m Rockwall and we have never been disappointed in their service. This weeks service of our vehicle was no different. Great Service Advisor, wonderful mechanics and excellent ownership. Very happy customer. 😊 More

Toyota if Rockwall has taken very good care of my Avalon. It has a pleasant waiting room and they keep me very well informed as to progress on my car. It has a pleasant waiting room and they keep me very well informed as to progress on my car. More