Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Toyota of Santa Fe

Santa Fe, NM

Overview
Employees
Reviews
Vehicles
4.7
1,740 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
Contact Dealership
View Awards

1601 St Michaels Dr

Santa Fe, NM

87505

Directions

By Type

Showing 1,740 reviews

September 28, 2025

Daniel is so professional in every which way. Patience in explaining everything well. Making you feel sure about your next visit More

by lynnecomeau
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2025 -

Toyota of Santa Fe responded

Thank you so much for your kind words, we are thrilled to hear that you had a positive experience with Daniel! We pride ourselves on providing professional and patient service to all of our customers. We can't wait to see you again at your next visit!

September 27, 2025

Excellent service by the staff. The only reason for 4 stars instead of 5 is the new 3% surcharge on credit cards. No way Toyota needs that. More

by mtnmer412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Report | Print
Oct 02, 2025 -

Toyota of Santa Fe responded

Thank you for your feedback. We would love the opportunity to learn more about your time with us and make this a 5-star experience. Please give us a call and we appreciate your time!

September 23, 2025

I am grateful for the expert service of my vehicle at Toyota of Santa Fe. They were thorough and took great care to provide what was needed. I will continue to take my vehicle to this dealership More

by Tom Steward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
Report | Print
Sep 23, 2025 -

Toyota of Santa Fe responded

Tom, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

September 19, 2025

Set up appointment,they kept in touch with adjustment to fit my schedule. Sent reminder. Prompt check in. Completed work on time. Clean job. Very nice and friendly service. More

by denniswildharber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2025 -

Toyota of Santa Fe responded

Thank you so much for your positive review! We are dedicated to providing prompt and convenient service while maintaining high-quality work. We are thrilled to hear that we met your expectations. Thank you for choosing us!

September 18, 2025

Since 2002 I have dealt with Toyota of Santa Fe. Always been happy with their service. Today was excellent! More

by Diana Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank ?
Report | Print
Sep 18, 2025 -

Toyota of Santa Fe responded

Thank you for your loyalty and kind words! We are thrilled to hear that our service has consistently met your expectations. Our team at Toyota of Santa Fe is committed to providing excellent service to all of our customers. We are glad we could make your day even better!

September 17, 2025

Solid service with good communication. They were able to see me quickly and perform all the needed services. More

by kyleolmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
Report | Print
Sep 18, 2025 -

Toyota of Santa Fe responded

Hello, thank you; we appreciate your feedback!

September 16, 2025

Our experience at this express service center for Toyota of Santa Fe has been good overall. More

by cincomusgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Toyota of Santa Fe responded

Thank you for your feedback. We would love the opportunity to learn more about your time with us and make this a 5-star experience. Please give us a call and we appreciate your time!

September 12, 2025

Great customer service. Employees kept me updated through out my wait time. Quick check in More

by Blinky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Dominguez , Izaiah Ortega
Report | Print
Sep 16, 2025 -

Toyota of Santa Fe responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our customer service. We appreciate your business.

September 10, 2025

The service desk personnel are outright RUDE. When I escalated to service Manager he was good, but the young man at the service desk was so rude he should be fired. More

by Overit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Toyota of Santa Fe responded

We appreciate your feedback and hope we resolved the issue. Thanks for bringing this matter to our attention, we will use this to grow in the future.

August 30, 2025

I'd recommend this dealer with caveats. They continually try to upsell me on services I don't need (both per the owner's manual and in consultation with other, non-dealer mechanics), AND th More

by kellykoepke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea of the name of the person I worked with.
Report | Print
Sep 08, 2025 -

Toyota of Santa Fe responded

We would like to invite you to speak with us so we can explain how and why recommendations are made. We want to explain the 3% charge correctly as well. Please call us directly at 505-992-1532 and ask for Carl Martinez. Thank you and we hope to hear from you soon.

1
...
12
13
14
...
174