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Toyota of Santa Fe

Santa Fe, NM

4.9
1,425 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,425 reviews

June 03, 2022

Although I thought the service would be done at the dealership and I went there instead of the Express facility—The people at the express facility were fast and efficient. The service was completed in More

by atinab46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember anyone’s name.
Jun 11, 2022 -

Toyota of Santa Fe responded

We are happy you're pleased with the results and what we were able to help. If there's anything else we can do to help , please let us know.

June 02, 2022

The service was excellent. I was greeted and made comfortable while I waited for my car. Jennifer kept me posted on progress and my car was ready ahead of schedule. More

by Diplumbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Toyota of Santa Fe responded

We really appreciate your business and kind words! we can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything. Thank you

June 01, 2022

Excellent service! Brian Brannon has been a joy to work with. Work is completed in a timely manner. More

by bnwwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Toyota of Santa Fe responded

Thank you for your great review. We work hard to offer high-quality service to every guest. We made sure to share this feedback with Brian he'll be thrilled to hear your kind words!

June 01, 2022

We've known Joe Anchondo since 2020 and this is our second purchase from him. Great service, honors his commitments, responsive, and easy to deal with! We will likely be purchasing another car from h More

by orzechfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bayless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Toyota of Santa Fe responded

We are thrilled to have you as part of the Toyota of Santa Fe family! Thank you for sharing your kind words with us. it means the world to us and the entire team! joe be happy to assist you again in the future.

June 01, 2022

Service levels are high, waiting area is comfortable and prices are reasonable. Overall that support has always been first rate. More

by erbdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Toyota of Santa Fe responded

Hello, Thank you for leaving a great review and trusting us with your service. We look forward to working with you again for your next service,

May 31, 2022

Customer friendly. Service excellent. Was the best experience I've had buying a new vehicle. Entire staff was friendly, helpful, and efficient. More

by jtnakos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trini Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Toyota of Santa Fe responded

Thank you for this amazing review. Everyone of us at Toyota of Santa Fe are held to that same standard.... of being a buddy to each other and to our customers and we are glad to hear we meet that mark.

May 29, 2022

TSF continues to be the most fully realized, competent and caring auto dealership I have ever dealt with, now 30 years and counting. More

by Erik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bussell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Toyota of Santa Fe responded

Thank you for sharing a review of your recent experience. Our team here at Toyota of Santa Fe is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

May 28, 2022

The salesman, Juan Acosta, went out of his way to accommodate us! He was very friendly and helpful. He took his time to go over all the features of the RAV4 to make sure we understood and were comf More

by amachtinger77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bayless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Acosta
Jun 07, 2022 -

Toyota of Santa Fe responded

Glad to hear you enjoyed working with Juan and James! Our priority is customer service and we are happy to hear that we meet that mark. we appreciate your business and positive feedback. Thank you.

May 27, 2022

Knowledgeable staff, attentive & excellent service. We were kept informed and our sales person had excellent communication skills, followed up timely and kept us informed. The financial adviser was a More

by mrodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samary Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Toyota of Santa Fe responded

Hello, we are overjoyed to hear that you had a good experience here at Toyota of Santa Fe and that we were able to showed you what the car-buying experience should be! Thank you for your business and kind review.

May 24, 2022

Excellent service. Efficient and friendly staff. The shuttle service is much appreciated and took me where I needed to go in a very timely manner. More

by leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Toyota of Santa Fe responded

Hello Leah, We are incredibly grateful you took the time to share your review with us and the community. We really appreciate you being a customer. We're here for you anytime.

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