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Toyota of Santa Fe

Santa Fe, NM

4.8
1,524 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,524 reviews

April 06, 2025

Phone staff are horrible. Phone system down. Regret my fifth purchase at this store, there won’t be a sixth. More

by myrobin2116
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bussell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tenzin Dekhang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Toyota of Santa Fe responded

Hi, we pride ourselves on providing exceptional service, so we are disappointed to hear that your experience with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Toyota of Santa Fe (877) 446-6155

April 05, 2025

Great customer service and very knowledgeable about the product they sell. Sales person was great. More

by aragonandrew21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Tenorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Toyota of Santa Fe responded

Hello, we are very happy we could provide you with a positive experience! We're happy you found our staff to be so supportive during your experience here at Toyota of Santa Fe.

April 02, 2025

I have used this dealership to service my Highlander since moving to Santa Fe in 2002, and I would not go anywhere else. Everyone is so friendly, helpful and professional. Roger is my to-go service t More

by AdrianaMichele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Apr 06, 2025 -

Toyota of Santa Fe responded

Hello, we're so glad that we were able to go above and beyond your expectations!

March 30, 2025

Excelent service and attention, love my Toyota, High lander Thank you so much Thanks to Juan. Wonderful assistance Thanks to Pablo More

by 1marycarmenrez
Recommend Dealer
Yes
Employees Worked With
Pablo Manzanares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Toyota of Santa Fe responded

Hello, your satisfaction is our top priority. We're so happy you found our staff to be so supportive during your experience here at Toyota of Santa Fe!

March 29, 2025

Trini and Derek took very good care of me and aided me in my journey to finding the right vehicle for purchase. They were knowledgeable and patient and I appreciated their help and advice More

by Novan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trini Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Toyota of Santa Fe responded

Hi Novan, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Toyota of Santa Fe

March 28, 2025

Efficiency, respectful, knowledgeable, organized, friendly. On time, reasonable waiting time. Easy access to service location, More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Toyota of Santa Fe responded

Rob, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Toyota of Santa Fe

March 27, 2025

Daniel Guerrero was the lead technician in providing transmission service for my vehicle. After finding a slow leak in the transmission, he showed me photos, provided a thorough explanation and discusse More

by Mary Lou
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Toyota of Santa Fe responded

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Santa Fe! We're looking forward to your next visit with us!

March 26, 2025

The technician was really great about communicating with me. The scheduling department did not have the knowledge I needed however, the technician was really great about communicating with me. More

by giselle.piburn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Toyota of Santa Fe responded

Hi, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! Thank you, and have a fantastic day!

March 25, 2025

Great customer service - they remind you when you need to bring your car in; take care of you right away; get the service done quickly. You gotta' love it. More

by mashaening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Toyota of Santa Fe responded

Hi Mashaening, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! Thank you again for leaving us this response!

March 24, 2025

Terrible recent service experience after many years as a customer. Brought in because the heater wouldn't turn off. They didn't fix that problem and instead charged us over 2K for a bunch of other things, i More

by rhaueter
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Mendiola
Apr 04, 2025 -

Toyota of Santa Fe responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest connivence so we may further assist you in working towards a resolution. Toyota of Santa Fe (877) 446-6155