Toyota of Santa Fe

I went into dealer to look at a vehicle and bought a vehicle , that good !! vehicle , that good !! More

I had a terrible experience with the service department. I had an appointment to replace a cracked windshield with an original windshield. I received at least two emails and two texts to remind me about the I had an appointment to replace a cracked windshield with an original windshield. I received at least two emails and two texts to remind me about the appointment. However, when I showed up for the appointment, they told me they didn't have the replacement windshield. They said it would take at least 3-4 hours for the after-market part to arrive and another 3-4 hours to install and calibrate it. This was after I drove over one hour to get to Santa Fe for my appointment. This was very disappointing, to say the least. I decided to cancel the replacement work after all since I couldn't trust that everything would go smoothly the next time. More

I had a very frustrating experience with the service department at Santa Fe Toyota. After a recall, I questioned why they were trying to charge me so much and asked for an explanation. Instead of addres department at Santa Fe Toyota. After a recall, I questioned why they were trying to charge me so much and asked for an explanation. Instead of addressing my concerns, they ghosted me and stopped responding. I eventually had to have my husband take over just to get someone to take me seriously. Little did they know, my dad is a mechanic, so I wasn’t asking questions without reason. Customers deserve honest answers, clear communication, and respect when questioning unexpected charges regardless of gender. Unfortunately, this experience left me extremely disappointed with Santa Fe Toyota’s service department. More

We have good experiences so far, we use Isiah and they work to help us get in and out with the lease costs. work to help us get in and out with the lease costs. More

The dealership is clean and comfortable for waiting customers. The staff is professional and courteous. The prices are a bit steep, however. customers. The staff is professional and courteous. The prices are a bit steep, however. More

Repairs were handled quickly with proper inter action! . Explain problem and suggested how to prevent in the future. . Explain problem and suggested how to prevent in the future. More

Roger, Omar and everyone at Toyota of Santa Fe are always pleasant and efficient. They really make me feel like a valued customer, and from what I observe, they treat everyone with respect, professionalism a pleasant and efficient. They really make me feel like a valued customer, and from what I observe, they treat everyone with respect, professionalism and respect. More

Isaiah in service was very helpful. Explained everything very thoroughly. return calls promptly. Thank you. Explained everything very thoroughly. return calls promptly. Thank you. More

As always Jennifer was most professional and friendly. The service was quick. Thank you all for your help. The service was quick. Thank you all for your help. More

Went well. I enjoyed not having to haggle on price. I would buy from here again I enjoyed not having to haggle on price. I would buy from here again More