Toyota of Santa Fe

Excellent Customer Service We worked with Shawn and Gabe and both were excellent in providing service and were knowledgeable about the Tundras, one of which we purchased. In par We worked with Shawn and Gabe and both were excellent in providing service and were knowledgeable about the Tundras, one of which we purchased. In particular, Shawn helped make the experience satisfying, easy, and he knows Toyota products extremely well. Sandra in the Finance office was also fun to work with. Overall, we thought the experience of buying a vehicle was pressure-free and that Shawn was genuine in caring about having our needs met. More

Great Experience Service Advisors, Frank and Derrick were exceptional in getting my Tacoma arranged and keeping me informed about the status! Very Pleased with the ser Service Advisors, Frank and Derrick were exceptional in getting my Tacoma arranged and keeping me informed about the status! Very Pleased with the service! Thank you! More

Super Service My basic service work was prompt. I was informed of some additional services that needed attention, but was given the option proceed or not. HAPPY! My basic service work was prompt. I was informed of some additional services that needed attention, but was given the option proceed or not. HAPPY! More

Excellent service; very friendly and informed service associates. The service associates are very willing to give you information to keep your car in good working order. associates. The service associates are very willing to give you information to keep your car in good working order. More

good as usual i will keep coming back, thanks to toyota of santa fe, i have bought 4 cars in the last 30 years. thank you to all hte staff i will keep coming back, thanks to toyota of santa fe, i have bought 4 cars in the last 30 years. thank you to all hte staff More

Efficient and friendly. The employees were all friendly and service on my car was fast and efficient. I really appreciate it. The service waiting room was clean and neat. The employees were all friendly and service on my car was fast and efficient. I really appreciate it. The service waiting room was clean and neat. More

Santa Fe Express shop was awesome. Great customer service. Rapid check in and check out. Experienced mechanics. Very convenient. Comfortable waiting area with TV and refreshments. service. Rapid check in and check out. Experienced mechanics. Very convenient. Comfortable waiting area with TV and refreshments. More

Overall wonderful service I appreciate Ernie the Driver so very much, the informative call from service tech and mechanic with explanation what was found and care taken. I forget name of service person who so very much, the informative call from service tech and mechanic with explanation what was found and care taken. I forget name of service person who checked me in early...all worked as a team! More

Every one at the dealership was friendly and helpful. Because I went at the end of the year it was very busy but the employees were willing to take whatever time I needed. I appreciated their patience. Because I went at the end of the year it was very busy but the employees were willing to take whatever time I needed. I appreciated their patience. More

Continues to Be a Great Professional Experience Brought my 2017 Tundra in yesterday for its 35K Mile tune up. As always, I was welcomed like a friend by my great Service Manager (Luis Alvarez) who h Brought my 2017 Tundra in yesterday for its 35K Mile tune up. As always, I was welcomed like a friend by my great Service Manager (Luis Alvarez) who handled everything quickly and with poise and professionalism. I love that Luis explains everything that is being done to the truck, and after the service, he explains what the mechanic found (good or bad). I also appreciate that the Toyota and Toyota of Santa Fe Service Model is to provide honest service, and not to play games and try to sell you something. I really appreciate their absolute integrity. Finally, while I was waiting for my service to complete my former salesman (Flavio Mullings who sold me my Tundra) saw me in the waiting area, came over and greeted me by-name and also asked how my wife and dogs were doing! What a great employee! The Santa Fe Toyota team really is a First Class operation and I highly recommend them. Everything is just top notch! Thanks guys. More