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Toyota of Santa Fe
Santa Fe, NM
1,527 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief!
Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way!
See you soon!
Buddy Espinosa
GM
Toyota of Santa Fe
http://www.toyotaofsantafe.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,528 reviews
November 03, 2020
Brian Brennan in service is who you want to connect with if you have a Toyota. He is the most knowledgeable person about Toyotas that I have met. He is patient and caring and will get the job done for you. if you have a Toyota. He is the most knowledgeable person about Toyotas that I have met. He is patient and caring and will get the job done for you. Brian has a gift for explaining in a way that any novice or experienced Toyota owner can understand. More
by Santa Fe Sister
Employees Worked With
Brian Brennan
June 23, 2020
Wow! A Buddy in the Business is True!" From the time I entered Toyota of Santa Fe where the CDC Rules were present a delightful young man D.J. Martinez guided me to the right Toyota Corolla From the time I entered Toyota of Santa Fe where the CDC Rules were present a delightful young man D.J. Martinez guided me to the right Toyota Corolla to test drive, to Alan McKinsey describing the deal, to Robert Valencia and Devin Monk who made paperwork easy and most of all Sales Manager Lee Roybal made sure it was the deal I was satisfied with. Thank you to all of Toyota of Santa Fe for making finding the right Auto at the best price easy. Kindly, Jean Jarvis More
by Jean Jarvis
Employees Worked With
D.J. Martinez, Alan McKinsey, Robert Valencia, Devin Monk, Sales Mgr Lee Roybal
February 19, 2020
Trini Gallegos was my sales associate. I purchased a certificate 2017 Corolla for a good price. There was no pressure. I was car shopping alone in Santa Fe, and was not trading in my vehicle. Not a p certificate 2017 Corolla for a good price. There was no pressure. I was car shopping alone in Santa Fe, and was not trading in my vehicle. Not a problem: Trini ensured that all certified vehicle paperwork was completed and delivered to my home in Albuquerque with the car when scheduled. It's only been one week and Trini has contacted me twice to make sure that I am still satisfied. I do not remember the name of the man that help with the final paperwork. He offered me some extra warranty packages, but he never made me feel uncomfortable, or perturbed. I said no thank you; he was not pushy. I do not plan on purchasing another vehicle tomorrow, but if I had that plan, I would return to Toyota of Santa Fe and ask to work with Trini. More
by Joe S
Employees Worked With
January 28, 2020
new tires needed new tires same day as i called in and they got it done! no complaints and staff very friendly and accommodating. Kyle in parts was extremely he needed new tires same day as i called in and they got it done! no complaints and staff very friendly and accommodating. Kyle in parts was extremely helpful. More
by TAS
January 27, 2020
They are customer centric, polite and capable. I like having a representative assigned to me. Frank is terrific. He knows what he is doing and I enjoy dealing with him. Finally the mechanics are good having a representative assigned to me. Frank is terrific. He knows what he is doing and I enjoy dealing with him. Finally the mechanics are good and I trust them. More
by Cdslocomb
Employees Worked With
Frank
January 26, 2020
Excellent service department Took my Highlander in for an air noise in the front passenger door. Service advisor Luis Alvarez was very helpful and explained the process for findi Took my Highlander in for an air noise in the front passenger door. Service advisor Luis Alvarez was very helpful and explained the process for finding the leak and replacing seals. He is always personable and puts my needs first. Mario Salazar took the time to carefully search for the potential leak area and replaced the seal. He is a very talented technician and is passionate about his work and it shows in his attention to detail and excellent service. Again, I am very satisfied with my service experience. More
by screechsalazar
January 26, 2020
I was not planning to ever sell or trade-off my 2014 Tacoma, I was so in love with it. I got a call from Audrey asking if I wanted to sell it because she had a buyer. We all know how coveted Toyotas a Tacoma, I was so in love with it. I got a call from Audrey asking if I wanted to sell it because she had a buyer. We all know how coveted Toyotas are - even the older ones. I absolutely said no! But somehow by the end of the day I found myself in a new 2020 4Runner. It wasn't my plan, but I got a brand new vehicle by way of a generous trade in value on my Tacoma and a payment that was lower than the payment that I had been paying and I got everything that comes with a new vehicle (that I no longer had with my truck). It was a hard decision but it made good financial sense and I am indebted especially to Audrey for gently and professionally helping me to see what I needed for the future. She has gone out of her way to make sure I was satisfied with my purchase. I always feel that everyone at Toyota exceeds my expectations when it comes to sales and service. More
by T. DALTON
Employees Worked With
Audrey Allison (an absolute 5!), Melda Klinger, Frank Guerra, Conner Spridgen, CJ Jaramillo
January 25, 2020
a little nerve wrecking but exciting and fun Everyone was very courteous and friendly. We simply came in just to browse, but sales persons were so convincing and knowledgeable that we ended up bu Everyone was very courteous and friendly. We simply came in just to browse, but sales persons were so convincing and knowledgeable that we ended up buying a Rav4 hybrid, which we love. Thank you for the excellent service. More
by mom
Employees Worked With
Charles Archuleta, Sandra Navarro Cote, Shawn Baker
January 25, 2020
Toyota of Santa Fe takes good care of both of my cars I had my 1998 RAV 4 in for routine maintenance yesterday and, as usual, felt like I got excellent service. I get both my 2004 Prius and my RAV service I had my 1998 RAV 4 in for routine maintenance yesterday and, as usual, felt like I got excellent service. I get both my 2004 Prius and my RAV serviced at Toyota of Santa Fe, and both vehicles remain in great condition because of the competent service provided. I always deal with Frank Guerra as my Service Advisor (for approximately 15 years, now) because he takes time to explain what needs to be done and how soon various repairs should be done if I have financial concerns with which I have to deal. He consistently makes me feel as though I am a valued customer. While there yesterday I purchased a tube of touch-up paint and had a positive experience with the parts department, too. Yesterday I did not need a ride, but Cisco approached me in a timely manner and asked if I needed one. Whenever I need a ride, either Cisco or Ernie is there to provide safe transportation and both pay attention to getting me back to the dealership when the car is ready. They coordinate and communicate well with Frank and me on pick-up times. More
by terrycarlin
Employees Worked With
Other Employees :
I appreciated the employees in Parts, but unfortunately don't know their names., Frank Guerra
January 24, 2020
Excellent Service from Frank Guerra Frank Guerra provided excellent, professional, friendly customer service. Diagnostic review was conducted on my vehicle in response to warning lights Frank Guerra provided excellent, professional, friendly customer service. Diagnostic review was conducted on my vehicle in response to warning lights. Frank and the Service Team took action to resolve and assure that my vehicle is in good operating condition. Thank you, Frank, for helping me to take good care of my Toyota RAV4! More
by RAV4
Employees Worked With
Frank Guerra
