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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
718 Reviews
Call Service Center (505) 395-2996

718 Reviews of Toyota of Santa Fe - Service Center

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January 07, 2022

Joe was awesome. Very professional and helped with a smile. Will deal with him again. More

by connielong1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
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Feb 17, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your experience with Joe here at Toyota of Santa Fe We are happy to hear you had a great experience with him. Did you know you can schedule service directly with him online? Here's the link: https://www.toyotaofsantafe.com/service/schedule-service-joe-sanchez/ https://www.toyotaofsantafe.com/staff/joe-sanchez-service-advisor/

January 07, 2022

Working with Brian Brannon at Toyota of Santa Fe was a pleasure. Would highly recommend! More

by nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
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Feb 17, 2022 -

Toyota of Santa Fe responded

Thank you for such kind words about Brian we appreciate your business and helping spread the word about us.

January 06, 2022

Easy to get an oil change appointment, good check in process. All items covered on completion. More

by Melogary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Toyota of Santa Fe responded

Thank you for such a great review! We are happy to hear about your visit at Toyota of Santa Fe,

January 05, 2022

Absolutely wonderful experience. Knowledgeable and friendly staff. No other Toyota dealership compares to Toyota of Santa Fe. I'll never service my vehicle anywhere else. More

by Carguy1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Espinosa, Frank Guerra
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Feb 17, 2022 -

Toyota of Santa Fe responded

Thank you, Reviews like this motivates our team to continue meeting expectations like yours we appreciate your loyalty and hope we can continue to work with you for many years to come, you will always have a Buddy here at Toyota of Santa Fe.

January 04, 2022

Erick very pleasant and smart, they were ready for me, the work was done in an hour and he alerted me to other problems More

by jphine14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Report | Print
Feb 17, 2022 -

Toyota of Santa Fe responded

Thanks for sharing this with us your feedback means the world to us and you’re right Erick is very smart a true buddy to his customers, if you come back he'll be happy to help you.

January 04, 2022

everyone I had contact with was helpful and accommodating. I will definitely return and use the service center More

by abnmflores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
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Feb 17, 2022 -

Toyota of Santa Fe responded

Thank you for saying so, We are happy to hear you are pleased with our service and we can't wait to assist you again. If you have any questions or comments please contact us

January 02, 2022

Brian was friendly and thorough and explained problems clearly Excellent service and reasonable cost thank you More

by greg
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
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Jan 03, 2022 -

Toyota of Santa Fe responded

Good Morning Greg, Thanks for leaving a review, and mentioning Brian. You’re right, Brian is always trying his best to provide the service his costumers required. I’ll be sure to share your praises with him!

January 01, 2022

I was treated well from arrival to return. My car received the appropriate service and they even saved me money? More

by michaeljcarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Toyota of Santa Fe responded

Thank you for taking the time to leave us a review.

January 01, 2022

Toyota of Santa Fe provides excellent service. I appreciate their great communication and customer service More

by keif.nace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Report | Print
Jan 03, 2022 -

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and I'm really happy to hear that we met that mark, please let us know about your future experiences.

January 01, 2022

I was unable to shift from 'park' to reverse and I had 'VSC off' and 'ABS' show up on the dash. I looked in the manual to find out what this meant and what to do. The manual said take it into to the deale More

by nmturchi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger; and service technician Mario.
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Jan 03, 2022 -

Toyota of Santa Fe responded

Good morning, I am very happy to hear that Carl and the Toyota team were able to find the problem with your vehicle's brake switch. We hope to see you again! Let us know about your future experiences.

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