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Toyota of Scranton

Scranton, PA

4.7
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,470 reviews

December 08, 2021

My questions to certain options were answered efficiently and professionally. Casey, the petson looking after my visit, was courteous and attentive. More

by TMAK510
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Toyota of Scranton responded

TMAK510, We appreciate the opportunity to service your vehicle, and are grateful you took the time to complete this online review. Many thanks from the entire team. Take care, be well.

December 08, 2021

Great staff, very courteous. Carefully explain the issues and how they will solve it. Highly recommended. More

by KOLODZEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Toyota of Scranton responded

KOLODZEY0, Thank you for taking the time to rate your recent service experience. Our entire staff is here to assist you with your automotive needs. Be well, take care.

December 08, 2021

Toyota of Scranton never fails to deliver outstanding service. The staff made my truck buying experience a breeze and my new Tacoma is great. Without a doubt, best one I've owned. Thank you everyone. More

by MARINOSPD574
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Higgins
Dec 09, 2021 -

Toyota of Scranton responded

Marinospd574, we all appreciate your loyalty to our dealership and you taking the time to tell us your buying story. Many thanks. Take care.

December 07, 2021

I should have taken time to review the required maintenance items listed in my owners manual for the various mileage intervals BEFORE my service appointment rather than after I got back home from m More

by MLHIMKA
Recommend Dealer
Yes
Employees Worked With
Chris Ellis a "Five Star" player as well.
Dec 09, 2021 -

Toyota of Scranton responded

Thank you, MLHIMKA, for completing an online review of your recent service visit. We all appreciate the top, 5 star rating. Be well.

December 06, 2021

Jonathan Lane is an asset to Scranton Toyota. Dealership excels in providing a quality experience to its customers More

by Araholtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 06, 2021 -

Toyota of Scranton responded

Araholtz, thank you. We all appreciate your comments and 5 star rating on your recent service visit. We are happy to know you enjoy working with Jon Lane and please request to work with him at future visits. Again, thank you. Take care.

December 06, 2021

My advisor was very nice. They had my vehicle done when I needed it and the shuttle service was convenient. More

by SARAHQUATRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 07, 2021 -

Toyota of Scranton responded

Sarahquatra, thank you for taking the time to share your feedback. It is so important for our team to understand what our guests experience when servicing their vehicle at our dealership. Needless to say we are thrilled we earned the top rating. Thank you. Take care.

December 06, 2021

The sales team was very goodonly problem was that as a The sales team was very good only problem was that as a non profit I felt that i should pay sticker price not $3,000.00 over list but I needed the va More

by GGWILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
Dec 07, 2021 -

Toyota of Scranton responded

GGWilliam, many thanks for taking the time to offer your feedback regarding your recent buying experience. We will pass along your comments regarding pricing. Thanks again. Take care.

December 05, 2021

I could not have had a better experience with this dealership. They are professional in every sense of the word. I was told it would be taken in at a designated time and it was. This, in itself, was r More

by WCARTER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Toyota of Scranton responded

WCarter22, We appreciate your taking the time to tell us about your experience with our service department. We are happy all went well and you rated us 5 stars. Many thanks. Take care.

December 05, 2021

Toyota has never let us down. Our Rav has over 200,000 miles, and with regular maintenance we expect it to last another 100,000 miles! Toyota of Scranton is where we bought the Rav, and they have helped u More

by lynnee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Toyota of Scranton responded

lynnee, great story...thank you for sharing. We are just thrilled you are pleased with our service department. We want to see you reach your goal of 300.000 miles on your RAV4. Again, thank you for taking the time to share your story. Take care.

December 04, 2021

This is the third Highlander I've purchased from Toyota of Scranton and I continue to return for service and maintenance. The staff at Toyota always performs in a professional manner and I've always been s More

by slvrfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Toyota of Scranton responded

slvrfox, thank you for sharing yoiur feedback on your service experience. We are thrilled all went well and we earned 5 stars. Thank you. Take care.

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