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Toyota of Scranton
Scranton, PA
5,502 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,502 reviews
July 12, 2021
Christopher Ellis was my service advisor, and he did an excellent job. Very professional, friendly and attentive to my service. He explained everything and pointed out the other services that they offer if excellent job. Very professional, friendly and attentive to my service. He explained everything and pointed out the other services that they offer if I wish to have that work performed additionally. Since I was going to wait for my service (Pa. inspection, multi point service, and recall on fuel pump) he was very hospitable, and offered me water, coffee. This made my service visit a very good experience knowing that Toyota of Scranton really cares for their customers. This is my second Rav 4 that I leased and this lease is up next June. I hope to be a continued Toyota of Scranton customer. Kudos to Chris for doing a great job as my service advisor. More
by JJV
Employees Worked With
Christopher Ellis
July 11, 2021
Jeff was great!! He was very polite and professional. Also, he was upfront with the length of delivery it might take for my truck to arrive and kept me updated on the delivery. Also, he was upfront with the length of delivery it might take for my truck to arrive and kept me updated on the delivery. More
by FKOTULA
Verified CustomerEmployees Worked With
George Zepherin, Jeffrey Felkowski
July 08, 2021
Alan has been my service advisor twice and did an excellent job for me. This time my advisor was Jon Higgins who was also excellent. excellent job for me. This time my advisor was Jon Higgins who was also excellent. More
by BIFFY7
July 08, 2021
The whole place was very clean and smelled good. The salesman was very knowledgable and professional and the financier was really quite good at his job. salesman was very knowledgable and professional and the financier was really quite good at his job. More
by MATTHEWPEREHINEC1000
Employees Worked With
Alyssa Esteras
July 06, 2021
Nice dealership… felt a bit rushed but overall worked out. Love my used Highlander. out. Love my used Highlander. More
by HMROWLES
July 06, 2021
Great people and dealerships. They worked with us to get into our new Highlander. The process to buy a new car can be a pain, but they made it painless. Great job and I have dealt with the service team in t into our new Highlander. The process to buy a new car can be a pain, but they made it painless. Great job and I have dealt with the service team in the past and they are also great. Keep up the great work. More
by Crazymom7982
Employees Worked With
Other Employees :
George Zepherin, Bryan Matarese, Howard Sweeny
July 06, 2021
David, my advisor and Assistant Manager, was AMAZING! He went above and beyond to communicate with me and assist me with all my questions. I am so thankful to have had him work with me. The other customer went above and beyond to communicate with me and assist me with all my questions. I am so thankful to have had him work with me. The other customer service agents were also very helpful...especially Stephanie. Love this service department! More
by Cindy
July 05, 2021
My service representative was great. The rental was on time. Made it a easy as possible time. Made it a easy as possible More
by LORDIU50
Employees Worked With
July 05, 2021
Each time I leave, I look forward to coming back. Stephanie was very pleasant, knowledgeable, and easy to worth with. She took the time to answer my questions, and she knew how long the job would t Stephanie was very pleasant, knowledgeable, and easy to worth with. She took the time to answer my questions, and she knew how long the job would take (and the cost). There were no surprises at checkout. I like doing business at Scranton Toyota. More
by MLHIMKA
Employees Worked With
