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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,503 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,503 reviews

July 05, 2021

Each time I leave, I look forward to coming back. Stephanie was very pleasant, knowledgeable, and easy to worth with. She took the time to answer my questions, and she knew how long the job would t More

by MLHIMKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Toyota of Scranton responded

Thank you, MLHMKA, for your perfect, 5 star rating. Our team appreciates it. Stephanie is very knowledgeable and efficient. Thank you. See you at your next service stop. Be well, take care

July 05, 2021

We are very happy with our Rav 4. This is our 4th Toyota. We’ve had 3 Camrys. This is our first Rav 4. We love it. More

by JOEANDMISSY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Felkowski
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Jul 06, 2021 -

Toyota of Scranton responded

Thank you, JOEANDMISSY for your loyalty to our dealership. We think of it as the highest form of a compliment a guest can pay the business. Enjoy your RAV4 for many miles. Be well and take care.

July 04, 2021

This is the first Toyota I ever bought. I love my new Tacoma and the service is the best I have had. Look forward to many years of happy travels! More

by mike66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
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Jul 05, 2021 -

Toyota of Scranton responded

Mike66, Welcome to the Toyota of Scranton family. Thank you for your review and rating of your experience. We do appreciate it. Enjoy your Tacoma. Take care.

July 04, 2021

Max was great, love my corolla. Good price and friendly staff. Nicely designed dealerships floor plan with quiet environment. Good experience during paperwork with the financial officer. More

by ZANEPORTERFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
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Jul 05, 2021 -

Toyota of Scranton responded

zaneporterfield, we are delighted to hear of your awesome buying experience. Many thanks for the terrific review and perfect, 5 star rating. Enjoy your new Corolla. Take care.

July 04, 2021

Good experience friendly,good serviceDone in great Good experience friendly,good service Done in great time.didn't wash the car that would have been nice...according to your signs I could not afford More

by LILYBYNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2021 -

Toyota of Scranton responded

We are happy to know you had a good service experience, Lilybynon. Thank you for taking the time to let us know. Due to the recent circumstances with Covid-19 we have suspended customer car washes. We do appreciate your feedback. Take care.

July 03, 2021

Alyssa was great. Very kind and informative, keeping me up to date on what was going on. More

by HORNKREMPASKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
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Jul 05, 2021 -

Toyota of Scranton responded

Thank you, Hornkrempasky for the rating and review of your recent service visit. We are happy to know you enjoyed working with Alyssa. She is an asset to our service team. Thanks again, take care.

July 02, 2021

Sales representative (Jordan Printz), was a very good representative of the sales department. More

by GLADISHR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
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Jul 03, 2021 -

Toyota of Scranton responded

GLADISHR, Thank you for the perfect, 5 star review. We are delighted you enjoyed working with Jordan. Enjoy your new vehicle. Take care.

June 30, 2021

Corey did a great job with my car buying experience! More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Boynton
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Jun 30, 2021 -

Toyota of Scranton responded

Thanks, JR. We are thrilled to know you had an excellent experience when purchasing your new vehicle, and Corey was so helpful. Enjoy your new vehicle. Thank you again for the perfect, 5 star rating. Take care.

June 30, 2021

Bryan was amazing, this is my second vehicle purchased with his help! He’s the best! More

by TONYJOY91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
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Jul 03, 2021 -

Toyota of Scranton responded

Tonyjoy91, Bryan is so easy going and only wants the best for our guests. Enjoy your new vehicle. Thank you for returning to our dealership and making a second vehicle purchase. All the best. Take care.

June 30, 2021

Knowledgeable salesman. Decent car price and “painless “ negotiation. Nicely designed dealerships floor plan with quiet environment. Good experience during paperwork with financial officer. In general great More

by YAKVOLK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese, Michael Reilly
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Jul 03, 2021 -

Toyota of Scranton responded

YAKVOLK, Thank you for the awesome review and 5 star rating. We are thrilled you enjoyed your buying experience and felt welcomed at our dealership. Enjoy your new vehicle. Take care.

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