Back

Toyota of Scranton

Scranton, PA

4.7
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,511 reviews

May 09, 2021

Very friendly, helpful and knowledgeable staff. Gave me top dollar for my trade in and got me in the exact vehicle I wanted. Would recommend Toyota of Scranton to anyone. More

by DANIEL.PATRISSO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
May 10, 2021 -

Toyota of Scranton responded

Daniel, we are so happy you are happy with your experience and purchase. Many thanks. Take care.

May 08, 2021

My 2106 Tacoma was recalled for frame work. Kacie Kuchinskas was my service advisor. She did a fantastic job. Handled all the details including the loaner vehicle. She made it an excellent experie More

by PFREDERI1
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Scranton responded

We are happy to know you had an outstanding experience dealing with Kacie. You can request to work with Kacie at every service visit. Thank you for the perfect, 5 star review. Take care.

May 07, 2021

The best. I couldn’t imagine going anywhere else. A class A operation. The extreme courtesy and attention to details is spot on. I have bought several at this dealership and have never been disappointed. More

by MICHAELNIGRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Scranton responded

Michaelnigro, we are honored by your loyalty to our dealership. Thank you. Our goal is to provide the best in guest experience. We focus on that each and every day. We appreciate your taking notice of all we do. Take care.

May 06, 2021

My visit to Toyota of Scranton was very pleasurable. This is the 6th vehicle I have gotten there. Sales Rep, Jaxs was very helpful and patient. More

by SRIZZO10
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Howard Sweeny
May 06, 2021

Best toyota dealership I've used in 20 years. Very nice place. Modern and well kept. I love that they serve real food and not junk. Sales and service people are awesome. Will always go back More

by ANTJAMES1915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
May 06, 2021

The service was fast and friendly. The service advisor that worked with me was very helpful. Toyota of Scranton is always my first choice for servicing my Camary. More

by LESTER.BRYANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
2.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Scranton responded

Lester, we appreciate your loyalty to our dealership. Thank you. We are unclear on the rating of our employees. Two employees, James Brown and Dave Grieco received low ratings. Please let us know why. Thank you.

May 05, 2021

Toyota is fine was Stephine jones she had an attitude and was very rudeand ask me if I didn't like it to leave many times More

by THEHAT222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

The dealership was huge. Very clean and a nice little restaurant to eat in. Even a lounge to hang out in while waiting for your car. I was impressed with the fast and courteous service i received. My ver More

by GAYLIE50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Scranton responded

Gaylie50, Welcome to the Toyota of Scranton family. Doug and Ryan want our guests to know how much we care about them. They provide the best in guest experience. Thank you for the awesome review. Take care.

May 05, 2021

Went there for the noise in the front end they told me everything was OK still making a noiseSo I will just wait and when something breaks they’ll fix it More

by GEORJON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
May 04, 2021

Kacie was my service advisor, kept me informed and had the work completed on time. Very efficient. I am a repeat customer and have always been pleased with the work completed. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Scranton responded

You loyalty is a compliment to our dealership. Many thanks, Rich. Please know you can request to work with Kacie at your next service visit; and every service visit. Thank you.

...
225
...