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Toyota of Scranton

Scranton, PA

4.7
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,511 reviews

April 01, 2021

During these trying times, new trucks were hard to come by. I would take my 2011 Tundra for servicing and the dealership was always interested in it as a trade in. When they received some new Tundra Doub More

by kninekal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Schneider, Andrew Wienberger
Apr 01, 2021 -

Toyota of Scranton responded

kninekal, thank you for your service to our country. We are honored you are our customer. It is our pleasure to assist you with your buying experience. Andrew, Jordan and Alan are thrilled they had the opportunity to work with you recently. Enjoy your new Tundra. All the best to you and your family.

April 01, 2021

Extremely friendly. Nice clean place. It was a very good experience (I’ve bought 2 cars there). I’ll definitely be there for my future auto needs More

by G.POLKOVNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Trinisewski 5 stars, John (the sales manager) 5 stars , Joe Mercado Jr
Apr 01, 2021 -

Toyota of Scranton responded

G.Polkovnick, your loyalty to our dealership is the highest form of a compliment. Enjoy your new vehicle. Thank you for the top rating and positive review. Take care.

April 01, 2021

We've purchased six new cars in our lifetime and this was the best experience we ever had buying a new car. We were allowed ample time for the test drive and our salesman was very knowledgeable and helpful. More

by Augy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
Apr 05, 2021 -

Toyota of Scranton responded

Thanks so much, Augy, for the perfect, 5 star review. Welcome to the Toyota of Scranton family. We are so pleased your experience was a record breaker!!! Take care.

April 01, 2021

Bryan Matarese was an excellent salesman. Not pushy at all and very knowledgeable. Willing to help us find what we wanted. Great job Bryan and thanks More

by DKCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
Apr 05, 2021 -

Toyota of Scranton responded

Thank you for working with Bryan. He is dedicated to our customers and only wants to provide the best service. We are delighted you are in the vehicle of your choice. Enjoy. Take care.

April 01, 2021

Everything was vantastic service was perfect and the way they treated us the way they talk to us the way they handle our accounts it could not have been any better More

by WINDRIDER4U6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Apr 05, 2021 -

Toyota of Scranton responded

We appreciate your review and top rating. Your experience is our focus. We want you to feel welcome and comfortable at our dealership. Enjoy your new vehicle. Thanks again. Take care.

March 31, 2021

My lease was up, so I went to pick out my next Toyota lease. Has a pleasant experience with Sylvia Thompson. As it does require quite a bit of time between test driving and financial work up, she made me More

by barbathoma1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Thompson
Mar 31, 2021 -

Toyota of Scranton responded

We are delighted you enjoyed your buying experience and working with Sylvia. Sylvia is totally devoted to our guests. She wants you to be thrilled with your new vehicle. Thank you for the perfect rating and positive comments. Take care.

March 31, 2021

They were knowledgeable, helpful, and kind! Made my car buying experience awesome! I am telling all family members to get there car here! If you need a car new or used this is the place to go! More

by Jschlitlmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Mar 31, 2021 -

Toyota of Scranton responded

Thank you, jschlitmt, for your top rating and recommendations. We all appreciate it. All the best to you. Take care.

March 31, 2021

Sales team were great. Very personable and friendly. They did not act as your pushy type of car salesman. Really helps you every way possible in the car buying process. More

by ADAMESQB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Mar 31, 2021 -

Toyota of Scranton responded

Our goal is to assist our guests during the process of purchasing a vehicle. We want you to be comfortable with our team and the entire process.. Thank you, Adamesqb, for the 4 star rating. We hope all went well. Take care.

March 31, 2021

Sales person and finance department were great to deal with. The customer service was excellent and the process was extremely easy! I highly recommend this dealership to anyone looking for a great new ca More

by JEA.SULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, AJ Wallace
Mar 31, 2021 -

Toyota of Scranton responded

Thank you, Jea.sull, for the great review and recommendation. We are delighted you enjoyed your experience. We wish you all the best with your new Toyota. Enjoy. See you at your next visit. Take care.

March 31, 2021

I had a tough situation and walked out of there with a beautiful car. I felt like I was priority! I’m glad I joined the Toyota family. More

by WAF.W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
Apr 01, 2021 -

Toyota of Scranton responded

WAF.W, You are a top priority. thank you for your kindness. Welcome to the Toyota of Scranton family. Take care.

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