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Toyota of Scranton

Scranton, PA

4.7
5,727 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,727 reviews

April 21, 2021

Prompt courteous service. Advisor was very helpful and friendly. Waiting area is very comfortable. Rest rooms are clean. Can’t say enough about the organization. Review website is a pain in the xxx More

by GLENNESTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Toyota of Scranton responded

Our main goal is to provide the best guest experience. A major component of our goal is to maintain our dealership so our guests feel safe, comfortable, and welcome. Thank you, Glennestes, for the awesome review and 5 stars. Take care.

April 20, 2021

Excellent service good prices and customer service and area clean and good food jejeje thanks for services the Toyota and Ebrahin Everts and Howard good peoples More

by julaydides1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebrahin Evertsz, Howard Sweeny
Apr 23, 2021 -

Toyota of Scranton responded

Thank you julaydides1! We are pleased you enjoyed your buying experience with Ebrahin and Howard. Enjoy your new vehicle. Take care.

April 20, 2021

Excellent always very professional and personable. Can’t say enough about the organization. They answer all questions and keep you informed. I have never had any complaints getting my truck serviced More

by GIORDANO_ANNE0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Apr 23, 2021 -

Toyota of Scranton responded

Anne, we are delighted to see we earned the top rating. Thank you. We are thrilled your service visit went well. Thanks so much. Take care.

April 19, 2021

Honest and reliable,Company They are ready for the customers when they arrive and There is a comfortable waiting room with everything the customers need. More

by omar78rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Rewt
Apr 23, 2021 -

Toyota of Scranton responded

We appreciate your review and the 5 star rating. Thank you, omar78rivera. We wish you all the best with your new vehicle. Take care.

April 19, 2021

I was very impressed with the building and how customer friendly it was. The general manager greeted us and assigned a sales person right away More

by GERTA417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Apr 23, 2021 -

Toyota of Scranton responded

gerta417, thank you for taking the time to let us know about your experience. We are delighted to learn all went well, and we earned top rating. Enjoy your new vehicle. Take care.

April 19, 2021

Very courteous, very accommodating. Beautiful clean place. The salesman took the time to explain allot of the features of the car, even set some things up like my phone and some others. Everyone was he More

by GAYLIE50
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Cali
Apr 20, 2021 -

Toyota of Scranton responded

Gaylie50, Enjoy your new vehicle. thank you for your top rating of your buying experience. Our goal is to provide top notch guest experience at every visit to our dealership. We are delighted your experience was top notch. All the best. We do like to feed our customers. Take care.

Apr 20, 2021 -

GAYLIE50 responded

My very first Toyota so Im hoping for the best experience. I love it so far and keep buying things to make it my own, license plate, some other bling.

April 17, 2021

Always a pleasure to deal with Toyota of Scranton. All of our vehicles were great deals and service after sales is always first class. TOS is #1! More

by JERRY.CAPONE
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Jenna Sledzinski, Joe Mercado Jr, Ryan Cali
Apr 19, 2021 -

Toyota of Scranton responded

Thanks so very much, Jerry. Your loyalty is a compliment. We are thrilled to know you are one of our raving fans. Take care.

April 17, 2021

Everything went well today. Mary Jo Preno in Customer Service is always a pleasure to deal with. She and people like her is why I continue to buy Toyotas. More

by aferdyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Toyota of Scranton responded

Thank you aferdyn for letting us know about your recent visit and your experience. We are honored to know you rated us 5 stars. Take care.

April 16, 2021

I bought a brand new car in 2017. Today, I bought my daughter her first car of her own for her 20th bd. Kevin our sales man went ABOVE and beyond to help us. When we picked it up he had a beautiful pur More

by joanndavis112265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin, Kevin Cloud
Apr 19, 2021 -

Toyota of Scranton responded

joann and family, welcome to the Toyota of Scranton family, We are delighted your experience was so outstanding. Happy birthday to your daughter. We wish her well and hope she enjoys her very special birthday present. All the best to you and your family. Thank you for choosing our dealership.

Apr 21, 2021 -

joanndavis112265 responded

Thank you all again. Please stay safe during these very trying times

April 16, 2021

The staff goes out of their way to solve any problem you may encounter. They are friendly and courteous. I recommend the reliability of the Toyota product. More

by Sporty 2019
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Toyota of Scranton responded

Thank you, Sporty 2019, for the perfect, 5 star rating of your recent service visit. Our service team works hard at providing the best in guest experience. We are delighted all went well and you problem with your vehicle was resolved. Take care.

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