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Toyota of Scranton
Scranton, PA
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,511 reviews
October 29, 2020
Stephanie was very nice, kept us informed of how long everything was going to take. What was going on with our car. This is our third vehicle we purchased at this dealership, we have always been treated everything was going to take. What was going on with our car. This is our third vehicle we purchased at this dealership, we have always been treated well at this dealership. More
by susanpitoniak
Verified CustomerEmployees Worked With
October 28, 2020
Service there was best I ever had at a dealership I would recommend to any family or friends looking to purchase a new or used vehicle recommend to any family or friends looking to purchase a new or used vehicle More
by plmorvan@yahoo.com
October 28, 2020
Jordan P, Richard L, and Howard were great. Made my buying experience easy. Will definitely be back and will recommend to others. Thank you again! buying experience easy. Will definitely be back and will recommend to others. Thank you again! More
by KOVALCHEK
October 28, 2020
Professional and attentive.The attention to detail and assistance is impeccable. Thankful they were able to work with my hectic schedule. Would strongly recommend this place. assistance is impeccable. Thankful they were able to work with my hectic schedule. Would strongly recommend this place. More
by BRENDA.RIVERA6
Employees Worked With
Bryan Matarese, Michael Reilly
October 28, 2020
Alyssa is the best ....she has outstanding customer service....now i only deal with her. She keeps me updated and always gets me in and out as promised service....now i only deal with her. She keeps me updated and always gets me in and out as promised More
by Patti R
Employees Worked With
Alyssa Esteras
October 27, 2020
I gave 5 stars when I purchased my car, now I would give you 0 if possible. They sold me over 4,000 dollars worth of warranties which aren't worth the paper they are written on. The roadside assistance will you 0 if possible. They sold me over 4,000 dollars worth of warranties which aren't worth the paper they are written on. The roadside assistance will not reimburse you even though the state police called a different company to tow me because they had a 2 hr wait on a weekday night. My tire went flying off my Jeep on the interstate. They did not honor what I was told when I bought it with free car rental so that was another 500 dollars I had to put out. They also gave me back the Jeep with a dead battery. I lost yet another shift at work because I work overnight. Roadside assistance doesn't cover battery charges so I had to call AAA and spend another 140 dollars plus another 170 for a battery. Not to mention how rude they were on the phone to me. I wouldn't recommend this place to anyone. They are wonderful to you as long as you are spending your money but if you need them for service they are total jerks. More
by LINDACNA1959
Employees Worked With
I purchased the Jeep with Brad who smart boy is no longer there.
October 27, 2020
Toyota of Scranton is a great place to shop for a car! We have been customers for many years, and have purchased several vehicles there. While the personnel may have changed over time, the ethos of great ser have been customers for many years, and have purchased several vehicles there. While the personnel may have changed over time, the ethos of great service, professional expertise and helpful employees has never changed. We are never disappointed in Toyota of Scranton. If you want to be treated fairly and with respect try Toyota of Scranton. They are always there to follow-up as well. Our Sales rep this year was Maxx Broden and we had Jenna in Finance. More
by ABC
Employees Worked With
Maxx Broden, Jenna Sledzinski
October 27, 2020
Between my son ,wife and myself we have purchased four different types of vehicles all through this dealership no matter who we are dealing with whether its salespeople or service ive found the staff to b different types of vehicles all through this dealership no matter who we are dealing with whether its salespeople or service ive found the staff to be 100% professional More
by MARK.UNDERWOOD62
Employees Worked With
Corey Boynton, Michael Reilly
October 27, 2020
Tiffany in the service department was so helpful and understanding! Very thankful for her help and guidance. She ensured that my Tundra was serviced in a timely manner with great communication with upda understanding! Very thankful for her help and guidance. She ensured that my Tundra was serviced in a timely manner with great communication with updates. More
by JOSHUA CAR.
Employees Worked With
