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Toyota of Scranton

Scranton, PA

4.7
5,517 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,517 reviews

August 31, 2020

Salesman was very helpful, responded to all of my questions very quickly. the wait to get the paperwork done was a little long but all in all I a very satisfied customer More

by PAMELAWOOTTEN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
Sep 01, 2020 -

Toyota of Scranton responded

Pamelawootten, enjoy your new vehicle. Thank you for the 5 star review. We appreciate it, and are thrilled you are a satisfied customer...that is our goal. Take care.

August 31, 2020

The service department is always very helpful and personable. I enjoy speaking to them and they always keep me updated on my car's status when they have it for service. More

by AMEZ184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Sep 01, 2020 -

Toyota of Scranton responded

Amez184, we want to assist our customers with all their automotive needs...so happy we did so at your recent service visit. Thank you for the perfect, 5 star review. Take care.

August 31, 2020

Jaxx Gonsky was exceptional to work with , and deserves 5 stars. Very friendly and kind , wanted what was best for us. Would recommend him to family and friends! More

by MSTRAZZERI88
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Reilly
Sep 01, 2020 -

Toyota of Scranton responded

Mstrazzeri, thank you for the perfect, 5 star review and recommendation. Jax is an asset to our Sales Team. He only wants the best for our customers. Thanks for the feedback. Take care.

August 31, 2020

Great service and friendly people. Everybody was well informed and courteous. All of my questions were answered honestly. I never felt any of my questions were being ignored. More

by NORMRX7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Cali
Sep 01, 2020 -

Toyota of Scranton responded

Normrx7, that is how we operate at Toyota of Scranton. Our goal is your complete satisfaction with our Team and each department. We are thrilled we earned 5 stars. Thank you. Take care.

August 30, 2020

I have been using this dealership for years, have purchased many new vehicles and have, in turn, had them services. It is the only dealership I trust....very professional, honest, competent. More

by LOUGHNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mercado Jr, Alyssa Esteras
Sep 01, 2020 -

Toyota of Scranton responded

Loughney, We strive to develop long time relationships with our customers. That is the highest form of trust for a business. Thank you. We appreciate your loyalty and will continue to work hard to retain your business. Take care.

August 30, 2020

Service seems better than motorworld whom I’ve pitched from previously. I’ve had a better all around experience with Toyota of Scranton. Thank you More

by COMITZJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Sep 01, 2020 -

Toyota of Scranton responded

Comitzj, we look forward to your next service visit. Thank you for the perfect, 5 star review. Take care.

August 30, 2020

Sylvia T. was absolutely knowledgeable, professional and courteous. Thanks also to the financial department, especially Marco V., for all of his advice. A+ Great Experience!! More

by Lisa M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvia T.
Sep 01, 2020 -

Toyota of Scranton responded

Lisa M, Sylvia is the BEST! Thanks for recognizing her outstanding customer service. We are thrilled you had an excellent experience. Thanks so much. Take care.

August 30, 2020

My experience of Toyota dealership and employee Jeff My experience of Toyota dealership and employee Jeff was extremely positive and helpful. I was able to get a loan for a valuable car at a very low More

by Broganstecusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Jeffrey Felkowski
Sep 01, 2020 -

Toyota of Scranton responded

Brogansetecusa, We appreciate you taking the time to complete this review regarding your experience. We are thrilled to know we earned 5 stars. Thanks so much. Enjoy your new vehicle. Take care.

August 29, 2020

I would like to take the time to thank the team at Toyota of Scranton. They went above and beyond my expectations in making my very first purchase of a vehicle at an actual dealership an amazing and positive More

by ozzybourne187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Boynton
Sep 01, 2020 -

Toyota of Scranton responded

ozziebourne187, your review is one of the best reviews we have received. Thank you for your well thought out and communicated description of your buying experience. We do not want to add any stress or pressure when you are at our dealership considering a purchase. Thank you for your comments on our Team. Corey and James are truly dedicated to providing excellent customer service. Enjoy your new vehicle and please know we look forward to your next visit to our dealership. Take care.

August 29, 2020

Was looking for a vehicle and they wouldn't even work with us on price. Asked the sales person if he could do better said he'd talk to the big boss came back and nothing. Maybe thought we weren't serious More

by smiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad Wasal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Toyota of Scranton responded

Smiley, there are situations when a deal cannot be made on a vehicle. It sounds as though that is what happened in your situation. We wish you well with your new vehicle. Enjoy.

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