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Toyota of Scranton

Scranton, PA

4.7
5,508 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,508 reviews

November 14, 2019

Best new car buying experience I have ever had! I'm 76 years old and have owned many new cars. This has been the easiest, no fuss, no pressure purchase of my lifetime. All of the people I came in co More

by COURTCOP1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gatto and Jax., Corey Boynton, Michael Reilly
Nov 14, 2019 -

Toyota of Scranton responded

In our world it is all about you, A Sharpe ! Thanks so much for the lovely recommendation and perfect, 5 star rating. Enjoy your new Tundra. We wish you all the best.

November 14, 2019

Never fixed the squeaking brakes after having the SUV for da Drove many miles to the dealership. Left the used vehicle purchase to repair/replace the windshield, fix squeaking brakes, adjust rear quarter panel. More

by jconnolly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Bosque
Nov 14, 2019 -

Toyota of Scranton responded

jconnolly, I just left a message on your voice mail requesting a call back. I would like to discuss this review with you, and offer my help with your situation. If you would please contact me at 570.702.8776. Thanks so much. Mary Jo Preno, Vice President Guest Experience

November 14, 2019

Satisfied customer I've been a customer at Toyota of Scranton for 10+ years. I love the service and I always feel that I get a fair deal when I purchase. George is a su More

by AM.DRAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Jeffrey Felkowski, Michael Reilly
Nov 15, 2019 -

Toyota of Scranton responded

First o f all, AM Drake, thank you for your loyalty to our dealership. We are honored by your trust in us. Thank you for the perfect, 5 star review. Take care.

November 14, 2019

Tire sensor light came on I drove into the service bay and told the tech about the tire sensor light coming on and i pulled into the service area and he checked all my tires fo More

by PAULCANHUNT74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the employees name
Nov 15, 2019 -

Toyota of Scranton responded

Please know we are here for you,Paulcanhunt74. Thank you for the awesome review and perfect, 5 star review.

November 13, 2019

Awesome!! All work was done in a timely manner and everything was explained to me beforehand!! I will gladly continue to take my Toyota Corolla here for servic More

by leonardsedorovitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Sottile
Nov 13, 2019 -

Toyota of Scranton responded

Leonardsedorovitz, thanks so much for taking the time to write such an awesome review. We appreciate the 5 stars!!!! Thank you.

November 13, 2019

Oil Change and Tire Rotation This was my first time since I bought my vehicle. The service people were very professional and courteous, Everything was done in a timely manner and More

by RCALOMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Toyota of Scranton responded

Welcome to the Toyota of Scranton family, Rcalomino. We are so happy you had an outstanding service visit. Thank you for the 5 stars!

November 13, 2019

Doug was great!!👍 Doug was great, understanding & he worked with me to get a price I was comfortable with. Toyota of Scranton took care of everything! I drove home i More

by ELAINE Yanko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Nov 13, 2019 -

Toyota of Scranton responded

Thanks, Elaine. Doug is an asset to our sales team. He is all about excellence. Thanks so much for the awesome review. Enjoy your new RAV4.

November 12, 2019

Best service Joe Jr. Was great to work with. This is our 4th rav 4. Always great service. Joe always goes the extra mile for us. Whole team was great to work with. More

by KEVINACAREY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr, Michael Reilly, Kevin Brzegowski
Nov 12, 2019 -

Toyota of Scranton responded

Thank you for the great review about Joe and 5 stars, Kevin!

November 12, 2019

many vehicles purchased there i have purchased many trucks from this dealership, they have always helped with service after the purchase and financing during the purchase, George i More

by pkolatis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Jenna Sledzinski, Corey Boynton
Nov 12, 2019 -

Toyota of Scranton responded

Thank you so much for taking the time to share about your experience at our dealership with George!!

November 12, 2019

Doug went above and beyond for us on Saturday he is a wonder salesman we will definitely come back again and again the truck he sold us was everything and more thank you very much for everything you defi More

by beckconnie55
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco in finance was awesome too !
Nov 12, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback about Doug, Connie!

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