Toyota of Scranton

Great service even for other brands of cars. Needed inspection and other repairs that they were able to handle like a regular dealer of other brands. Will come back if service needed again. Needed inspection and other repairs that they were able to handle like a regular dealer of other brands. Will come back if service needed again. More

Always disappointed I have had my car in the shop 8 times since I have bought it only 4 months ago - it is used, but Toyota seemed to think charging me a High price for a I have had my car in the shop 8 times since I have bought it only 4 months ago - it is used, but Toyota seemed to think charging me a High price for a "non accident" car was OK. Bent Axles proved that. They tried to send me away but I kept pushing and finally they fixed it at their cost. Been back since as squeeling led to believe it was a hung caliper. They then tried to tell me it was the brakes. I denied them fixing it, went to my local, he measured and told me the brakes were at a "6", Toyota told me they were at a "3", so I know where to put my trust now. Tires also kept going flat, I had to replace all the tires and the sensors, Toyota replaced "1". I'm done with them, and will go back to motor world next time, and not any Toyota brand. Still waiting for them to fix the paint they promised... . More

GOOD WORK, EXCELLENT SERVICE REP. TIFFANY PEOPLES EXCELLENT SERVICE WITH THE PROFESSIONAL ASSISTANCE OF TIFFANY PEOPLES WHICH IS ALWAYS A PLEASANT BUSINESS TRANSACTRION. I TAKE OUR VEHICLES TO TOYOTA EXCELLENT SERVICE WITH THE PROFESSIONAL ASSISTANCE OF TIFFANY PEOPLES WHICH IS ALWAYS A PLEASANT BUSINESS TRANSACTRION. I TAKE OUR VEHICLES TO TOYOTA OF SCRANTON BECAUSE OF THERE RELIABLE SERVICE. More

bryan listens and not just hear our words. bryan was just so pleasant ad compassionate to us. he listens what we need and want and not being judgmental. he did the best he can for us to be sat bryan was just so pleasant ad compassionate to us. he listens what we need and want and not being judgmental. he did the best he can for us to be satisfied of our purchase. More

Friendly, Easy and a pleasure to deal with This dealership was one of the best I have ever dealt with. Both Corey and Jenna were a pleasure to deal with. Corey allowed me to test drive any veh This dealership was one of the best I have ever dealt with. Both Corey and Jenna were a pleasure to deal with. Corey allowed me to test drive any vehicle I wanted and thanks to him and his easy going and friendly attitude, I purchased my RAV4 hybrid which I love. Jenna made the finance paperwork quick and easy to understand. I Have referred this dealership to both my family and friends. More

45k Service Great communication with my service advisor, I was kept apprised of my vehicle status through personal visits to the waiting area and through the vide Great communication with my service advisor, I was kept apprised of my vehicle status through personal visits to the waiting area and through the video screen in the waiting area. More

Very good Treaty very nice by joe and then jeff , went over everything we asked and j.t. from financing was awesome and helped us get a great rate Treaty very nice by joe and then jeff , went over everything we asked and j.t. from financing was awesome and helped us get a great rate More

Airbag Recall Brought car in to have recalled airbag fixed. Alan did an excellent job going through the process and time frame. The service was completed in about Brought car in to have recalled airbag fixed. Alan did an excellent job going through the process and time frame. The service was completed in about 2 hours. Alan kept me informed throughout the process. Waiting area was area. There a charging station for cell phones, coffee and pastries as well as a few baked goods. More

Very helpful and thorough. Took my car for servicing and had mentioned the inspection due the following month. They informed me that they could do it at the same time saving me Took my car for servicing and had mentioned the inspection due the following month. They informed me that they could do it at the same time saving me an extra trip. Kept me in the loop as far as the status of my car. Even let me test drive a Rav! Always cordial and helpful. More

Great team and service Mary Jo has been extremely helpful when I called in an issue with my Toyota tire and was able to take care of the problem immediately. She was kind Mary Jo has been extremely helpful when I called in an issue with my Toyota tire and was able to take care of the problem immediately. She was kind enough to take care of me during my entire visit at Toyota and I was very happy with the service provided. I feel like no other dealership would do the same as Toyota did and the environment was lovely with a brand new cafe with a unique selection of food and drinks. I appreciate everything Toyota has done for me and would HIGHLY recommend for anyone who wants amazing service to come here. More