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Toyota of Scranton

Scranton, PA

4.7
5,490 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,490 reviews

August 29, 2019

Exceptional Your staff was very professional and polite. I would recommend your service's to all my friends and family. I am a customer for life. More

by FRANK.ROSES0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernadine Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, Frank!

August 29, 2019

Vehicle Service Very knowledgeable staff and my vehicle was so clean when picked up. In and out in about 90 mins. Tiffany was great couldn’t ask for better service. More

by Thanks Again
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Toyota of Scranton responded

Thank you for the positive feedback about our staff and 5 stars!!

August 28, 2019

Basic Service Rep was courteous. Explained everything in detail. Wait time was very reasonable Waiting area is clean and comfortable, WIFI worked well. Free coffe More

by P_KOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden
Aug 29, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, P!

August 28, 2019

Alternator replacement Tiffany is always extremely helpful. Thank you for the loaner for the day—it really helped. The part was ordered and installed the next day. Thank you More

by Verduce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Toyota of Scranton responded

Thanks for sharing about your experience with Tiffany at our dealership, Verduce!

August 27, 2019

Very thorough Everyone was very helpful. The maintenance check was thorough and fairly quick, for as many things as they checked. They even washed my car at the e More

by CRM1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano--service
Aug 27, 2019 -

Toyota of Scranton responded

Thank you so much for sharing about your experience with us, CRM!

August 27, 2019

Outstanding Service Appointment Arrived early for my appointment and was seen immediately. Service was completed promptly. Service manager went over each area covered explaining the More

by JFKOND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Advisor JasonPalmigano, Technician Carl Zeltner
Aug 27, 2019 -

Toyota of Scranton responded

Thank you for sharing about your experience with us, JFK!

August 27, 2019

Outstanding customer service This dealership and all but one of the employees I dealt with were excellent...I would highly recommend this dealership and most of their employees to More

by susie_q1335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Cucura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace
Aug 28, 2019 -

Toyota of Scranton responded

Hi Susie, we appreciate you sharing this feedback. However, we would like to talk more about your experience with one of our team members over the phone. Please give our Vice President Guest Experience, Mary Jo, a call at 570-702-8776 at a time that works best for you.

August 27, 2019

No hassle smooth transaction Great place to buy a car. There service department is top notch. Corey is a great salesman to deal with as this is the 3rd vehicle I got from him. More

by SNOTRAGS00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Aug 28, 2019 -

Toyota of Scranton responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating! Thanks for being a loyal customer!

August 27, 2019

Very satisfied Because I was well satisfied they were very helpful and courteous I used the service to take me home and bring me back when my car was finished car wo More

by joannm250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember their names but everyone I dealt with was very professional and helpful so many questions
Aug 28, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, Joan!

August 27, 2019

30,000 mile service I took my car for service while I waited in the comfortable lounge area. They finished my service within an hour and I was on my way. More

by yosh201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Sottile
Aug 28, 2019 -

Toyota of Scranton responded

Thanks for sharing about your experience at our service department, Yosh!

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