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Toyota of Scranton

Scranton, PA

4.7
5,475 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,475 reviews

June 11, 2019

EXCELLENT!! Had a great first time experience with buying a new vehicle. Sale rep Cory was Excellent. Would definitely recommend. Looking forward to doing more bu More

by JOCIEM2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review, Jocie!

June 11, 2019

Friendly service representative I worked with a very friendly service adviser and work was completed when promised, even though I was there on an extremely busy day. The service advi More

by TERRI3ROSES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Langlois
Jun 12, 2019 -

Toyota of Scranton responded

Thank you for the positive review, we appreciate your feedback!

June 10, 2019

New Tacoma I did not have a vehicle serviced. I bought a new Tacoma. Brian was fair quick and honest. He was prompt with returning calls. Jenna was quick and eff More

by JODYCSCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Jun 11, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5-star rating, Jody!

June 10, 2019

Excellent Service Bryan was fantastic, he let me test drive the Tundra I was interested in and allowed me to become comfortable with the truck without being pushy. When More

by PTHORPE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
Jun 11, 2019 -

Toyota of Scranton responded

Thanks for the 5-star rating and positive review!!

June 10, 2019

great service in a timely fashion start to finish great experience everyone does what they say . my third Tacoma and will be back in 2 years for # 3.Phil was easy to work with. Thanks More

by HAZENFUELOIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Sottile
Jun 11, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5-star rating!

June 10, 2019

Joe Mercado, Jr.: Toyota of Scranton's Best Salesperson Joe Mercado, Jr., was tireless in his efforts to explain, navigate, and oversee every step of the complex process of choosing a vehicle, selecting the More

by LEMONCEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and great review!

June 10, 2019

Good Show Initial service on newly purchased RAV4. All okay. Phil explained everything. Special thanks to Mark Thomas for explaining Entune (?) system. Have use More

by DCAMES358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Sottile
Jun 11, 2019 -

Toyota of Scranton responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating!

June 10, 2019

Maintenance was completed in a timely fashion I got a flat tire & Toyota was able to accommodate same day. I was also due for an oil change which was taken care of under 2 hours with no prior appo More

by DANASUSAN1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 11, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5-star rating, Dana!

June 09, 2019

Leased a new Toyota camry I had a very positive experience when I turned in my lease and leased another Toyota Camry. Everyone I encountered was very friendly and helpful. More

by cbsakulich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bosque, Michael Reilly
Jun 10, 2019 -

Toyota of Scranton responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating!

June 08, 2019

Great buying experience Very professional. Did not dread the experience. Everyone was very helpful and respectful of my time and my budget. Did not try to push anything. More

by FAB40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bosque
Jun 08, 2019 -

Toyota of Scranton responded

Thank you for the positive review and recommendation. Enjoy your new vehicle.

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