
Toyota of Scranton
Scranton, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Another Hapoy Toyota Customer I live over an hour away from a Toyota Dealership so I’ve been using my local garage. I noticed an ongoing issue with my brakes and realized the a Toy I live over an hour away from a Toyota Dealership so I’ve been using my local garage. I noticed an ongoing issue with my brakes and realized the a Toyota Service Center was in my best interest. I chose this service center based on comments by friends and I was not disappointed. The staff is incredibly friendly and knowledgeable. I worked spent Dan, who could not have been nicer. They helped identify the issue and Dan walked me through my options. Dan also arranged for their shuttle, driven by Travis, to drop me off at a local location of my choice so I could complete my errands while they fixed my car. Bottom line: I will definitely be back for future services even though it’s over an hour away. I was thoroughly impressed. Thank you! More
15,000 mile maintenance service All staff from the beginning to the end of service are courteous and helpful. The service was very quick and explained to me when finished. All staff from the beginning to the end of service are courteous and helpful. The service was very quick and explained to me when finished. More
Camry owner I've always had a good experience at Toyota Scranton. I live in Wilkes Barre and rather take the drive to Scranton instead of taking my vehicle to mot I've always had a good experience at Toyota Scranton. I live in Wilkes Barre and rather take the drive to Scranton instead of taking my vehicle to motorworld. More
Very good The sales staff was knowledgable and fair. I also appreciated their honesty. I never felt like we were being worked over. Overall it was a good experi The sales staff was knowledgable and fair. I also appreciated their honesty. I never felt like we were being worked over. Overall it was a good experience. More
Great They were very helpful would recommend them to who their the best I ever went to can't say enough about them love them everyone of them thank you Cami They were very helpful would recommend them to who their the best I ever went to can't say enough about them love them everyone of them thank you Camille More
Great Service! The service staff are always very efficient, and helpful. The waiting area is great, and the turnaround/wait time is always expedient. I highly rec The service staff are always very efficient, and helpful. The waiting area is great, and the turnaround/wait time is always expedient. I highly recommend the service. More
Resolved my issue I had an issue with the prior service performed at Toyota of Scranton. They stood behind the work and resolved the issue to my liking! I had an issue with the prior service performed at Toyota of Scranton. They stood behind the work and resolved the issue to my liking! More
Great service- great people I got an appointment fast and for when it was convenient for me. My service advisor, Kevin was knowledgeable about my car and even gave me a tip on h I got an appointment fast and for when it was convenient for me. My service advisor, Kevin was knowledgeable about my car and even gave me a tip on how to keep my toyota running great. I also received a coupon in the mail that was applied to my service that day- so great deal too. More
Not happy with Service Tires were checked pressure was never checked because after service I took to jack Williams tire and tires had to much air in them. also lack of being Tires were checked pressure was never checked because after service I took to jack Williams tire and tires had to much air in them. also lack of being told cost before I brought to Toyota More
Botched recall experience People who make recall appointments need to know what is involved with recall listen to customer. The guy that worked on the truck was the only one w People who make recall appointments need to know what is involved with recall listen to customer. The guy that worked on the truck was the only one who knew leaf springs come attached to frame. Instead of having to make appointment I could have just stopped to let them see they were done instead of having to leave truck. Key to key program is a joke was told to see Lenny thenJeff and then it was handed off to someone walking by. Appraisal wasn’t done after having truck all day then had one offer which was much higher than I wanted to go which was known in advance. Then sales manager was no help at all and didn’t even apologize for my waste of time also went back and showed him 2 truck I would’ve been interested in and he said that was no problem. I told him he lost a sale and customer. He didn’t seem to care. Service manager was the only one to apologize and tried to make things better More