Toyota of Scranton

sold tires that weren't the correct size Up until this past wednesday I would be saying I would but having learned that I was given the wrong size tires previously and was told size didn't ma Up until this past wednesday I would be saying I would but having learned that I was given the wrong size tires previously and was told size didn't matter. If size didn't matter then why are there sizes to begin with. I sure hope that size doesn't matter and that toyota of scranton is willing to risk my life and that of my family's it better not! Also, I have not heard back from their dealership after I sent a response to Mr Gales who wanted to know if I had any concerns after my visit there. Don't ask if you are not interested in knowing! More

Unreal service and honorable Bought used car few months and needed spark plugs and other things. Other dealers probably wouldn’t have done all for free but Toyota Scranton is grea Bought used car few months and needed spark plugs and other things. Other dealers probably wouldn’t have done all for free but Toyota Scranton is great and honors their business. Not sure what Kevin helped me. More

Return customer We bought our mini van from here 2011. They are friendly. Excellent service. After 7 years , we want to change another Toyota, still want to check out We bought our mini van from here 2011. They are friendly. Excellent service. After 7 years , we want to change another Toyota, still want to check out the Scranton location even we live in NY!! I like everyone here . Nick is our salesman. He did an awesome job!! More

Got what was expected. I got the service I expected here. No different than other dealerships I have dealt with. There's really nothing at this dealership that makes them I got the service I expected here. No different than other dealerships I have dealt with. There's really nothing at this dealership that makes them exceptional. More

The gentlemen were couteous and informative A s a woman purchasing my own vehicle , I believe I was treated as such. I was attended to quickly by Brian. It was a comfortable experience. Thank A s a woman purchasing my own vehicle , I believe I was treated as such. I was attended to quickly by Brian. It was a comfortable experience. Thank you. More

Excellent service The staff at dealership is very professional. All costs were fully explained. The issue at hand was resolved and the elective services were reasonabl The staff at dealership is very professional. All costs were fully explained. The issue at hand was resolved and the elective services were reasonably priced. Tiffany was especially helpful More

Great service center very helpful and efficient From check in to pick up everything was very smooth and efficient. The service staff were very pleasant and helpful. The car was ready right on time. From check in to pick up everything was very smooth and efficient. The service staff were very pleasant and helpful. The car was ready right on time. More

Fair,a little unhappy Bad experience with getting tire replaced ,outragist prices even with the alowence I got for new one.I really planned to continue to get my car servic Bad experience with getting tire replaced ,outragist prices even with the alowence I got for new one.I really planned to continue to get my car serviced there,but your pricing is in question,but I can say your staff are very. Friendly. More

recall fast and efficient service, dealt with stephanie she kept me informed throughout whole process. i called for recall notice and she ordered the parts a fast and efficient service, dealt with stephanie she kept me informed throughout whole process. i called for recall notice and she ordered the parts and called me back to set appointment!! More

Bought a new car Everyone was so very helpful. They went out of their way to make us comfortable while we waited for the process to unfold. They went out of their way Everyone was so very helpful. They went out of their way to make us comfortable while we waited for the process to unfold. They went out of their way to see that we got the best deal possible. More