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Toyota of Scranton

Scranton, PA

4.7
5,469 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,469 reviews

November 20, 2018

The worker was great and I was satisfied with my merchandise My sales person was great and Also the finance manager I was given different information on each cars that I liked and from that I chose the one that More

by phoenix17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Apr 30, 2022 -

phoenix17 responded

Thanks

November 20, 2018

Above and beyond Dan was an excellent service writer who kept me informed on the process of my car’s repair. Also Tiffany was professional and helped me when my car ne More

by JADDLDMAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Excellent sales and customer experience Looking for a Toyota, Look no further. This dealership exemplifies customer service. My wife and I walked in and everyone was helpful and treated us a More

by ZAVISLAK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Great experience! Every time I have a service appointment there they are always very helpful and fast. They also do a very good job with my auto butler. More

by Jakeez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
November 19, 2018

online truck shopping looking for specific features on a used truck drove 150 miles to get there found the truck to be as described online was treated well and made the pu More

by garymck0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Vieira, Nicholas Vieira, Howard Sweeny
Nov 19, 2018 -

Toyota of Scranton responded

We are delighted you found the truck you wanted at our dealership. Enjoy for many miles to come. Thank you.

November 19, 2018

Great job! The staff was very courteous to myself from the minute I made the service appointment all the way through the initial greeting and the final paperwork More

by PUMPKINPUSS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure I have dealings with 3 individuals
Nov 19, 2018 -

Toyota of Scranton responded

Thank you for the perfect, 5 star rating...we are most appreciative. Your safety and satisfaction is our goal. We look forward to working with you in the near future.

November 19, 2018

Fantastic customer service The check in process was easy, everyone I dealt with in the service department was very friendly, and my truck was serviced quickly. This dealership More

by donhislop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Staples
November 19, 2018

Wonderful We were very satisfied with the care and time spent with us. John Skumanich was our salesman and we recommend him to anyone. Very courteous and answer More

by baileylinda67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Skumanich
November 19, 2018

Amazing Service I love this dealership! My salesman Doug was absolutely amazing! He goes above and beyond always! Thank you for the great service! I recommend anyone More

by Gfs94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
November 17, 2018

Staff was friendly Came in for an inspection, the staff was very friendly, although I was there only severel weeks before and should’ve be asked if I wanted it inspected More

by MJK3752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry did not get there names
Nov 17, 2018 -

Toyota of Scranton responded

I apologize for any inconvenience our oversight may have caused, that was not our intent. Thank you for taking the time to let us know. We hope to see you at your next service. Warm regards, Mary Jo Preno, Vice President Guest Experience

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