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Toyota of Scranton
Scranton, PA
5,469 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,469 reviews
November 17, 2018
Great place with great people! The sales and service staff are extremely friendly, honest, and personable. They are always quick to keep me informed of progress and always accommoda The sales and service staff are extremely friendly, honest, and personable. They are always quick to keep me informed of progress and always accommodate any scheduling needs. More
by APAJ
Verified CustomerEmployees Worked With
November 17, 2018
It was an awesome experience Everyone there was very welcoming and everything went smoothly without any issues. It was a fast and very professional experience. I would recommend t Everyone there was very welcoming and everything went smoothly without any issues. It was a fast and very professional experience. I would recommend this dealership to everyone I know. More
by JOETTABORTREE
Employees Worked With
Ron Pritchyk
November 17, 2018
Service 10000 mile service. Took about as long as expected. Nice waiting area. Sales department is great. Large selection of new and used cars on lot 10000 mile service. Took about as long as expected. Nice waiting area. Sales department is great. Large selection of new and used cars on lot. More
by PAMEDIC442
Employees Worked With
November 16, 2018
Always a pleasure to have my car serviced I have been servicing my cars at Toyota of Scranton for about 8 years. It has always been a pleasure. You can relax with a cup of Dunkin coffee and a I have been servicing my cars at Toyota of Scranton for about 8 years. It has always been a pleasure. You can relax with a cup of Dunkin coffee and a donut while watching a big screen TV in a very comfortable chair. Or you can be transported to the shopping area where you can shop till you drop. My cars have been well taken care of and I never had to wait longer than I was told. More
by DEBFER1102
Employees Worked With
Jenna Sledzinski, Matthew Stein
November 16, 2018
Inspection and New Tires Not only did Phil trouble shoot the fact I forgot my registration and insurance, but I also asked him to recommend tires that would prevent hydroplani Not only did Phil trouble shoot the fact I forgot my registration and insurance, but I also asked him to recommend tires that would prevent hydroplaning as much as possible and be good in snow. I drove 20 hours in the rain this past weekend without so much as the car pulling on the wet surfaces and the first snow storm of the season was easily managed with no sliding. I’m thrilled with his recommendation. He was also very professional and courteous. More
by Michele
Employees Worked With
Philip Sottile
November 16, 2018
Patient, thorough and honest I love going here and feel comfortable with the updates. It's like going to your older sisters job. You trust what is being said, done and recommended I love going here and feel comfortable with the updates. It's like going to your older sisters job. You trust what is being said, done and recommended. More
by Chrin McDonald
Employees Worked With
Alyssa Esteras
November 16, 2018
Excellent Service The routine service was done on time by a courteous, professional mechanic. Being a retired mechanic myself, I know that they perform quality of work The routine service was done on time by a courteous, professional mechanic. Being a retired mechanic myself, I know that they perform quality of work. Joseph Badner More
by Joseph Badner
Employees Worked With
Kevin Brzegowski
November 16, 2018
good job On time. Nice people. Done quickly they hurried to get me out before the oncoming snowstorm. Don’t usually like dealerships but this one is a good on On time. Nice people. Done quickly they hurried to get me out before the oncoming snowstorm. Don’t usually like dealerships but this one is a good one. I purchased two vehicles and have been dealing with them for about 10 years More
by epags1291
Employees Worked With
Maxx Broden
November 16, 2018
10000 mile checkup The service at our recent visit to Toyota was excellent--prompt, courteous, and efficient. The timetable we weere p;romised was kept. We got in and The service at our recent visit to Toyota was excellent--prompt, courteous, and efficient. The timetable we weere p;romised was kept. We got in and out very rapidly. More
by PASSONR1
Employees Worked With
Maxx Broden
November 16, 2018
Very friendly, courteous, and informative. I never really give top ratings thats just me! John was great in explaining and showing me the vehicles functions. And Michael was great in explainin I never really give top ratings thats just me! John was great in explaining and showing me the vehicles functions. And Michael was great in explaining vehicle warrenties. More
by DOREEN.LEPRE
Employees Worked With
John Skumanich, Michael Reilly
