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Toyota of Scranton
Scranton, PA
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,470 reviews
October 31, 2018
Painless my previous 4 runner was totaled in an accident. I knew I wanted another 4 runner. Test drove two and worked with Joe to get our new 4 runner. Easy my previous 4 runner was totaled in an accident. I knew I wanted another 4 runner. Test drove two and worked with Joe to get our new 4 runner. Easy and fast processes. More
by TALLCHICK68
Verified CustomerEmployees Worked With
October 31, 2018
15,000 service & inspection The Time for service was shorter than she estimated. My vehicle was run through the car wash even though it was raining outside that day. The Time for service was shorter than she estimated. My vehicle was run through the car wash even though it was raining outside that day. More
by AIRROMANI
Employees Worked With
Brenda Willis
October 31, 2018
It was quick and easy The service manager was very efficient and friendly. I also liked that it was a female. She was also helpful in setting up the next appointment The service manager was very efficient and friendly. I also liked that it was a female. She was also helpful in setting up the next appointment More
by SHARONMCD1945
Employees Worked With
Brenda Willis, Jenna Sledzinski, Aaron Nichols
October 31, 2018
Total Satisfaction I am very pleased with all the TofS staff, from the Advisor, to the technicians, to the shuttle drivers, and to everyone that has kept my old clunker I am very pleased with all the TofS staff, from the Advisor, to the technicians, to the shuttle drivers, and to everyone that has kept my old clunker running (317,000 miles so far) all these years. Excellent customer service. Excellent mechanical service. Keep doing well by your customer base – it is appreciated and will be rewarded by me in the near future. More
by porenstein
Employees Worked With
Alan; Joe Gale, Brenda Willis, Alyssa Esteras
October 31, 2018
Amazing Service The entire service experience was amazing and I would highly recommend them to everyone. I purchased new tires, alignment and normal maintenance item The entire service experience was amazing and I would highly recommend them to everyone. I purchased new tires, alignment and normal maintenance items. I waited for all the repairs to be completed. They kept me updated on progress and were very friendly. More
by RICK-M
Employees Worked With
Stephanie Jones
October 31, 2018
Very pleased I have been using this dealership for 6 years and have always been very pleased with the service I have received there. I will continue to take our c I have been using this dealership for 6 years and have always been very pleased with the service I have received there. I will continue to take our cars there More
by bill
Employees Worked With
Alan Aimer, Brenda Willis
October 31, 2018
No problems. In and out in about hour. Went in for pre-scheduled 35,000 mile maint. No issues or problems to report. Enjoyed a coffee during the wait. Truck was washed upon completion. Paid Went in for pre-scheduled 35,000 mile maint. No issues or problems to report. Enjoyed a coffee during the wait. Truck was washed upon completion. Paid cash so had to check out at parts dept. but that's no big deal. More
by keprice
Employees Worked With
Phil Sottile
October 31, 2018
Great service Went in for my 15000 mile service , had me in and out in not long at all. Even have a Dunkin in house that helps to have a great cup of coffee while y Went in for my 15000 mile service , had me in and out in not long at all. Even have a Dunkin in house that helps to have a great cup of coffee while you wait! More
by timberwolf204
October 31, 2018
It was all good Quick easy friendly and non stressful We drove 2 vehicles and selected the Rav 4. Love it so far Solid and it handles well. Thanks Quick easy friendly and non stressful We drove 2 vehicles and selected the Rav 4. Love it so far Solid and it handles well. Thanks More
by RJMACNEAL
Employees Worked With
Frank viera
October 31, 2018
Great Service All around everyone I encountered was AWESOME! From looking at the exact car I rode to see down to finance everyone made sure I was well taken care of All around everyone I encountered was AWESOME! From looking at the exact car I rode to see down to finance everyone made sure I was well taken care of. More
by SOUTHPAWBABYGIRL75
Employees Worked With
Dont have cards with the name on it on me
