Toyota of Scranton

Buying new car Had previous good experience with dealership. Sales person greeted outside even though we were going to service area for our older car. Went back to A Had previous good experience with dealership. Sales person greeted outside even though we were going to service area for our older car. Went back to A.J.when we decided to look at a new car since he did greet us previously. Even though didn't car that day, went back to him because he didn't pressure us on buying and seemed knowledgeable about the type we wanted. Did go back to him to buy the car. Like that the dealership was able to work with insurance company, got faster service that way. Also was helpful that Mark explain features and got our phones programed for us. Manuals are not often very clear. Save some frustration on working new technology which we didn't have on our 10 year old car. Finance WA fine since we paid it in full and no pressure in buying protection, etc. packages, got to choose what we wanted. More

Accommodation I came in not expecting to leave my car and I had a dog with me. The staff not only let me bring my dog in the service area, they also shuttled is hom I came in not expecting to leave my car and I had a dog with me. The staff not only let me bring my dog in the service area, they also shuttled is home while my car got the extra attention it always gets when I bring it it. Thanks More

Best car buying experience I ever had! From the first call I placed to the salesman (Soug Stahl) to financing, I have never been treated more professionally and with absolutely no pressure. From the first call I placed to the salesman (Soug Stahl) to financing, I have never been treated more professionally and with absolutely no pressure. Would highly recommend! More

20,000 mile service Professional as always...plan to return in the future. I like being able to drive into the service arrival area where I am quickly greeted and a few m Professional as always...plan to return in the future. I like being able to drive into the service arrival area where I am quickly greeted and a few moments later escorted into the check-in counter next to the nice waiting area . A short time later my check-in contact comes for me. Transaction completed! A freshly washed car (a bonus item) ready to go back in service. All this takes place out of the weather and inside a pleasant facility. More

Excellent service Very prompt and professional at all times. Very friendly and knowledgable. Clean environment and comfortable setting while you wait. Dunkin Donuts Very prompt and professional at all times. Very friendly and knowledgable. Clean environment and comfortable setting while you wait. Dunkin Donuts is a nice perk also :) More

Purchasing a New Vehicle Although this purchase was my fifth Toyota, it was my first from Toyota of Scranton. The general atmosphere was very comfortable -- no high-pressure s Although this purchase was my fifth Toyota, it was my first from Toyota of Scranton. The general atmosphere was very comfortable -- no high-pressure sales talks. My salesman, Nick Bosque, was extremely competent and helpful in all aspects of the sale. Unlike another dealership that I had visited previously and where the salesman seemed uninterested in helping me or showing me any vehicles, Nick immediately arranged for a test drive and a quote on my trade-in vehicle. He and another employee, whose name I do not know, also were quite patient as I spent a great deal of time on the phone working out financing with my credit union. Another employee, Mark, whose last name I do not recall, also was extremely helpful and knowledgeable as he explained my new vehicle's features in great detail. Working with Mike May from finance also was very pleasant. All in all, my experience purchasing a new vehicle from Toyota of Scranton was very pleasant, and I would recommend the dealership. More