Toyota of Scranton

Excellent! I went through the process of leasing a car (for the first time) in July, I could not be happier with my choice! Every experience from beginning to en I went through the process of leasing a car (for the first time) in July, I could not be happier with my choice! Every experience from beginning to end has been wonderful! They make servicing and caring for my car so easy! More

February 2017 Great experience overall, everyone there was very helpful. I definitely recommend visiting them when you are in the market for a new or used car. Great experience overall, everyone there was very helpful. I definitely recommend visiting them when you are in the market for a new or used car. More

Superb I ignored several safety issue recalls with the thought that "if something was going to break, it would have broken already". I was wrong...my driver' I ignored several safety issue recalls with the thought that "if something was going to break, it would have broken already". I was wrong...my driver's seat broke when I was 75 miles from home. I arrived for a 7:30 AM appointment at 7:15, the bay door opened and I was waved in. In 15 minutes I had discussed the issues with Tiffany in the Service office and was in a shuttle van going home. At about 11:15 they had done 4 safety recalls in total, I called Tiffany at 12:10 PM and asked her if I could get a ride from home back to Toyota, and in about 20 minutes I was headed back to Toyota. At the service desk Tiffany explained how they had gotten to all the safety recalls (I thought they were only going to be able to fix my seat), had me sign in 5 different places, and I was on my way. More

resolving an issue I had my car in the body shop and had some stuff missing from my car and they went above and beyond to resolve the problem. The quality of work they d I had my car in the body shop and had some stuff missing from my car and they went above and beyond to resolve the problem. The quality of work they did on my car was remarkable and i would recommend anyone to take there car to scranton toyota for body repairs. Thank you again for resolving the issue. I will always be grateful for that. More

Repair Work Toyota of Scranton has outstanding facilities and its repair area is top-shelf. Service reps like Joe are in constant contact about the status of you Toyota of Scranton has outstanding facilities and its repair area is top-shelf. Service reps like Joe are in constant contact about the status of your repairs. Issue and problems are clearl explained and I was presented with a couple options More

Exceptional service Doug went above and beyond to help us with our two Toyota purchases 13 Corolla and 17 Tacoma thank you very much !! See you in 3 years Doug went above and beyond to help us with our two Toyota purchases 13 Corolla and 17 Tacoma thank you very much !! See you in 3 years More

Excellence From the time you pull in the huge doors the staff at Toyota of Scranton make you feel welcome and at home. They treat your car like it is theirs. T From the time you pull in the huge doors the staff at Toyota of Scranton make you feel welcome and at home. They treat your car like it is theirs. The staff I have met have been friendly and professional. The techs are knowledgeable and able to answer all my questions. When you have an appointment time they are on it, getting their customers in and the job done so you can be on your way. I drive past the Toyota dealer in Wilkes Barre, Pa to come deal with everyone at Toyota of Scranton, so that tells you how much I enjoy dealing with all the staff. If you are interested in a Toyota come visit the Sales staff who will listen and work with you on fullfilling your Christmas wish of a new car in the garage. More

ALWAYS GET GOOD SERVICE AND TIMELY SERVICE WAS GOOD, BONNIE KEPT ME INFORMED OF THE STATUS OF THE JOB. I HAD BRAKES INSTALLED, ALSO BATTERY AND OIL,FILTER AND TIRE ROTATION. WILL BE LOO SERVICE WAS GOOD, BONNIE KEPT ME INFORMED OF THE STATUS OF THE JOB. I HAD BRAKES INSTALLED, ALSO BATTERY AND OIL,FILTER AND TIRE ROTATION. WILL BE LOOKING FOR A PRICE WITHIN THE NEX WEEK FOR TIRES More

leasing experience Went to the dealer with the intent to lease a new Tacoma. Was greeted in the showroom by salesman Joe Mercado Jr.. I explained to him what I wanted an Went to the dealer with the intent to lease a new Tacoma. Was greeted in the showroom by salesman Joe Mercado Jr.. I explained to him what I wanted and he showed me the inventory that was available. Joe answered whatever questions I had in a polite and professional manner. I made my choice of the vehicle I wanted and after a little negotiation we came to terms that were where I wanted to be. All in all a very good experience at the dealership, Had the truck a few months now and am very pleased. Thanks Joe. Chuck Tully More