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Toyota of Scranton

Scranton, PA

4.7
5,495 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,495 reviews

April 17, 2015

Service is the Name Anyone can sell u a car at a semi decent price. Its what happens afterward. This dealership has done an excellent job in handling all of the work pe More

by silverfocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Weber, Brenda Willis
Apr 20, 2015 -

Toyota of Scranton responded

Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to serving you again! Mary Jo Preno, Vice President of Communication, 570-702-8776

April 02, 2015

A Good Experience I was not pressured about buying a vehicle, the staff was more than courteous and friendly. Everyone that walked by while I was sitting in the chair More

by Toycoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hazen, Carl Jenkins
Apr 02, 2015 -

Toyota of Scranton responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Toyota of Scranton. If you have any further needs, do not hesitate to come back in for a visit. Mary Jo Preno, Vice President of Communication, 570-702-8776

March 27, 2015

Collision Center Visit Everyone takes the time and effort to personalize the experience - you do not leave feeling you're just another of hundreds of paying customers. You More

by tcmat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Manck, Jess V. (rental), Lisa Krah
Mar 30, 2015 -

Toyota of Scranton responded

Thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Toyota of Scranton experience, and I'm thrilled that your visit was so positive. We appreciate your business and look forward to working with you again! In the meantime, be sure to check us out on Facebook and Twitter for service specials and other fun stuff. Kind regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

March 23, 2015

Great salesperson You lost me as a customer from pass bad experiences, but Chris Wagner brought me back, excellent salesperson, also to Billy Borent for his skills More

by paul morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wagner, Sue Edwards
Mar 27, 2015 -

Toyota of Scranton responded

Paul, thank you for sharing your experience with us. Its unfortunate to hear about the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over by Chris and Billy. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

March 22, 2015

I had a wonderful experience with this dealership. I was shopping for my first car with my brother. He has used this dealership before. He bought four cars previously so I knew I was in good hands. The More

by nybaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Nichols
Mar 27, 2015 -

Toyota of Scranton responded

Thank you for this amazing review and congratulations on your new 2010 Toyota Corolla! Aaron is a valuable member of our team and were elated to learn that he was able to take care of you and accommodate your needs. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Mary Jo Preno - Vice President Communications

March 19, 2015

Great dealership for Toyotas from a 1990 to a 2012 The work was done quickly and well. We were also very happy to have Greg Linko back as our favorite mechanic. He's been taking care of all four of our More

by carrico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Garippa
Mar 27, 2015 -

Toyota of Scranton responded

Thank you for your continued patronage and for leaving us this amazing feedback. Our team works extremely hard to keep our customers coming back and its a pleasure to hear weve succeeded. Were ecstatic to read that Greg is always able to take care of you and accommodate your needs. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Mary Jo Preno - Vice President Communications

March 17, 2015

excellent I talked to Kevin on the phone. He was very polite and helpful. Joey answered alot of questions and help us out a lot. I would highly recommend Joey f More

by pietrzak414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 27, 2015 -

Toyota of Scranton responded

Thanks so much for going out of your way to write this great review! At Toyota of Scranton, we strive to provide all of our customers with 100% customer satisfaction and it's a pleasure to hear that Kevin and Joey did just that. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Mary Jo Preno - Vice President Communications

March 11, 2015

annual inspection Promptness of service (inspection) and advice on future issues that may arise with my vehicle. Very friendly, clean and thorough. Great waiting area w More

by kninekal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2015 -

Toyota of Scranton responded

I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. We plan to continue giving great customer experience and a comfortable place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you. Best regards, Mary Jo Preno - Vice President Communications

February 28, 2015

Pleasant experience This was truely an enjoyable purchase. From the internet communications to the actual face to face meeting with the salesman went well. This is our 4t More

by Chooch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kenny Garippa
Mar 28, 2015 -

Toyota of Scranton responded

Thank you for your continued patronage and for taking the time to share this wonderful feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We’re elated to learn that we were able to provide you with a truly enjoyable purchase experience. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Mary Jo Preno - Vice President Communications

February 24, 2015

Excellent The whole experience was excellent. But we knew it would be, because we have dealt with Toyota of Scranton previously. Always wanted a hybrid car an More

by jgftmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Edwards, Jim Luyster
Mar 29, 2015 -

Toyota of Scranton responded

I am happy to hear that your time spent with us was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

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