Toyota of Scranton

I had a wonderful experience at Toyota of Scranton. Mr. Mark Thomas our salesman took the time to tell us of all the features on the car. This is the second new vehicle we bought from him. I rate him AAA. Mark Thomas our salesman took the time to tell us of all the features on the car. This is the second new vehicle we bought from him. I rate him AAA. I will go no where else to purchase a car. Joe Sadowski More

George was excellent to work with. I completely enjoyed this new car purchase because I didn't at any time feel pressured to buy it. The entire experience was relaxed but professional. this new car purchase because I didn't at any time feel pressured to buy it. The entire experience was relaxed but professional. More

The staff and management worked hard to ensure my satisfaction during a recent issue with my vehicle. I had a problem where the alarm and information display were indicating that the lift gate was aj satisfaction during a recent issue with my vehicle. I had a problem where the alarm and information display were indicating that the lift gate was ajar when it was closed. The staff in both the Service Department and Collision Center researched what was wrong, gave me a loner car and fixed the problem. Mary Jo from customer service called to ensure my satisfaction. More

I visited Toyota of Scranton because my vehicle was due for an oil change and tire rotation. Even thought there are other places I can go for this type of service I choose here because the service is cons for an oil change and tire rotation. Even thought there are other places I can go for this type of service I choose here because the service is consistent, fair and honest. They take notice of those waiting to minimize the wait time. The waiting area is well equipped and comfortable with several TVs, Wi-Fi, device charging stations, clean rest rooms and a Dunkin Donuts outlet. If you'd like a ride to the Mall and back, or someplace else nearby, they'll do that for you. If special work is needed, the service managers fully explain the situation and what the alternatives might be. In my case, I agreed to have the brakes replaced, but deferred the throttle body work 'til next time. The service department is a huge factor in my decision to buy my next car here. More

Nice!!! Excellent. Nice people, good customer services, Nice!!! Excellent. Nice people, good customer services, friendly, cooperative, always ready to help I would love to buy another car from this dealer Nice!!! Excellent. Nice people, good customer services, friendly, cooperative, always ready to help I would love to buy another car from this dealership and Doug is nice to work with, I definitely recommend him More

Casey was an excellent salesman to work with. He wasn't pushy. He was very friendly and helpful. He didn't make us feel rushed. He took the time to find the car we wanted and helped us get a fair wasn't pushy. He was very friendly and helpful. He didn't make us feel rushed. He took the time to find the car we wanted and helped us get a fair price. We would definitely recommend him to our friends. More

I came 150 miles looking for a truck you no longer had. If it wasn't for the attentiveness of James Hazen I would have left without buying. If it wasn't for the attentiveness of James Hazen I would have left without buying. More

The team was friendly, professional and very attentive. They listened to all of my input. I was very happy with how they matched me with the car I was looking for that met my needs. The whole process was v They listened to all of my input. I was very happy with how they matched me with the car I was looking for that met my needs. The whole process was very smooth and streamlined. It was my best car purchasing experience! Thank you, Sandy Poplawski More

Painless easy experience. James was very professional and courteous. A couple of quick phone calls and a few emails and we purchase price and picked a date/time for delivery. The delivery experience was smoo courteous. A couple of quick phone calls and a few emails and we purchase price and picked a date/time for delivery. The delivery experience was smooth and seamless. This is the coolest dealership I've ever visited with a nice lounge and a dunkin donuts outlet. More

We came in for a used car on a lighter budget. Jenna and Mark did everything they could and got us into a great car that wasnt a jalopy with super high milage. Truly is an excellent dealership, super friend Mark did everything they could and got us into a great car that wasnt a jalopy with super high milage. Truly is an excellent dealership, super friendly and bend over backwards even for people with not a lot of money to spend. We will definitely be doing business with them again. Especially with a guy like Mark. Not pushy very friendly and quite knowledgable. More