Toyota of Scranton

My salesman George was great and very knowledgeable I would buy all my vehicles from him. He made sure we understood all the options our vehicle has. GOOD JOB!!!!!!!!!!! would buy all my vehicles from him. He made sure we understood all the options our vehicle has. GOOD JOB!!!!!!!!!!! More

Friendly and helpful staff without the typical "car dealership pressure." They were more than happy to correct a couple of minor issues with the used Hyundai we bought. Most other dealerships could lea dealership pressure." They were more than happy to correct a couple of minor issues with the used Hyundai we bought. Most other dealerships could learn a lot from Toyota of Scranton! More

I've been in the market for a new car for a few weeks, when suddenly the vehicle I'm driving is kicking the bucket. I started a new job and needed a reliable vehicle. I drove to a few dealerships a weeks, when suddenly the vehicle I'm driving is kicking the bucket. I started a new job and needed a reliable vehicle. I drove to a few dealerships and eventually decided to go with a new Toyota Corolla. The pricing is in a range that I can afford to pay for and the car is very nice. After speaking with Casey Jones for awhile he narrowed down what I needed and did a great job assisting me. More

My car was getting old and my wife and I decided we should prepare for the day we would have to trade it in. We knew what we wanted in a new vehicle and did a lot of research on line... We had planned should prepare for the day we would have to trade it in. We knew what we wanted in a new vehicle and did a lot of research on line... We had planned to spend last Saturday looking at and test driving the vehicles we had chosen starting at Gibbons and the explorer and working our way thru Toyota, Chevy, Nissan, GMC and Subaru. We never made it passed Toyota. The Highlander met all of our needs in a vehicle and your sales associate James Hazen sold your service and facility. There was no pressure to buy just a detailed explanation of what they had to offer and how they would stand behind the vehicle I was looking at. Your facility was state of the art and "comforting"---different from any place I have purchased a car from. It's been a week since I've bought the car. Normally when I purchase something expensive, I spent days stewing about whether I did the right thing. I can tell you that this time it was different. I have no regrets and I look forward to dealing with Toyota for many years to come. I hope that my future dealings with Toyota will be as perfect as my first one! Thank you More

I had the pleasure of working with Taryn Burns. She was a fantastic listener, accommodated my needs, and found me the best car at a great price. I went to pick up my vehicle and was in and out within 30 m a fantastic listener, accommodated my needs, and found me the best car at a great price. I went to pick up my vehicle and was in and out within 30 minutes. Overall, a fantastic experience and I would recommend working with Taryn at Toyota of Scranton. Thank you Taryn More

After getting a bit frustrated with another dealership, my wife arranged to meet with Cathy in Scranton. Less than two hours later she called to say she'd found the place she wanted to buy the car. my wife arranged to meet with Cathy in Scranton. Less than two hours later she called to say she'd found the place she wanted to buy the car. More

We had studied the various Toyota models beforehand and were leaning toward Rav4. Keith quickly picked up on what we were looking for and answered all our questions, making our decision an easy one. While were leaning toward Rav4. Keith quickly picked up on what we were looking for and answered all our questions, making our decision an easy one. While waiting for the car to be processed, we had an opportunity to observe the service dept and how people were handled. All in all we are very glad we took our neighbor's advice and went to your dealership. More

Purchased a Tacoma last year and needed a new car for me and I have owned 3 other Camry's and I have had good luck with them. and I have owned 3 other Camry's and I have had good luck with them. More

Our experience at Scranton Toyota surpassed our expectations. The people we met were friendly, informative and extremely knowledgable in their fields. Mark Thomas was our salesperson and he was a p expectations. The people we met were friendly, informative and extremely knowledgable in their fields. Mark Thomas was our salesperson and he was a perfect match for us. We felt that we were in good hands right from our first phone conversation so by the time we met him a few hours later, we knew we had made a friend. Mark was up front with us the whole way, no battling or bickering with the price. That was truly appreciated. Mark introduced us to Angelo Barretta to sign the paperwork. Angelo, too was extremely knowledgable and helped us to understand the best warranty program for us to purchase. He was like a long lost friend! My husband and he shared many funny experiences about the acquaintances they both knew. We spent many hours that day at the dealership but we were made to feel like part of the family. I will undoubtably refer all of my friends to Scranton Toyota. Buying a car can be a very stressful endeavor, but with the help and guidance we received from both Mark and Angelo, it was smooth sailing...driving! Jerry and Janelle Wierbowski Hawley,Pa More

One cannot find a friendlier, more courteous group than the team at Scranton Toyota. My entire family was there for the decision including 2 little boys and everyone was made to feel right at home. As a the team at Scranton Toyota. My entire family was there for the decision including 2 little boys and everyone was made to feel right at home. As a result of my own indecisiveness, we were there for quite some time. My children did not ask to leave once...that is a first! Jeff Mericle was very patient with my wife and I and I really appreciated that. He is the kind of salesperson I would want on my team at FedEx. He was very informative and expressive when asked a question. We thoroughly enjoyed our time with him. I also appreciated all of the updates received from Amanda Tucker letting me know what was happening at Scranton Toyota while I was deciding for weeks on what I was going to do. Her email responses were prompt, friendly, and concise. When we first arrived, we were not sure which vehicle we were going to buy. Joe Ross led us in the right direction from the beginning, having an awesome feel of what would be a great fit for my family....he was right on the money with the Highlander. I really appreciate the time he spent with us, knowing he was trying to steer a busy showroom and his entire team at the same time...the epitome of a leader in business. Although it's only our 2nd Toyota, my wife's family (McGees's) bought two Camrys this year also from Scranton Toyota and we very pleased, so we plan on being Toyota owners for life. Thanks you! Liam McAndrew and Family More