Toyota of Scranton

A+ customer service experience! George and Dave made for an extremely smooth sale and I will certainly continue to refer all friends and family to Toyota of Scranton in the future. Keep up the great work! an extremely smooth sale and I will certainly continue to refer all friends and family to Toyota of Scranton in the future. Keep up the great work! More

good experience, friendly and personable, did not have the impression Chris just wanted to sell us something but just gave us what we wanted. we would recommend him. the impression Chris just wanted to sell us something but just gave us what we wanted. we would recommend him. More

Everyone was very friendly at the dealership. The people were informative, accommodating, and helpful. They were patient and did not become annoyed or pressure us for a sale. We attended the party and were were informative, accommodating, and helpful. They were patient and did not become annoyed or pressure us for a sale. We attended the party and were very impressed by the facility. The staff was knowledgeable and pleasant. It seems to be a very happy atmosphere. More

I really had a good experience working with your dealership on my purchase of my FJ. Tom has really worked hard with me in meeting my expectations. dealership on my purchase of my FJ. Tom has really worked hard with me in meeting my expectations. More

I had another real good experience. Billy is great and I am going to definitely recommend him to others. Thanks for another wonderful car buying experience. Will recommend you guys to others. am going to definitely recommend him to others. Thanks for another wonderful car buying experience. Will recommend you guys to others. More

Never, ever, ever on time with anything. In fact, often HOURS late on their estimates, one time even a day. Also have claimed things to be broken that upon further inspection by two other in affiliated mec HOURS late on their estimates, one time even a day. Also have claimed things to be broken that upon further inspection by two other in affiliated mechanics we in fine condition. Definitely over priced. And definitely gave me (female) one price and gave my father (male) a lesser price. Will never go here unless absolutely necessary for a warranty issue. More

From the receptionist to the saleperson, Scranton Toyota made purchasing a vehicle a pleasant experience. They are very attuned to the needs of their customers. They were direct in discussing my needs. T made purchasing a vehicle a pleasant experience. They are very attuned to the needs of their customers. They were direct in discussing my needs. They were prompt in setting up appointments. Taryn Burns answered all questions in an extremely clear and direct manner. I was treated with respect and with great patience. There was no push into making a hasty decision. There was no "This offer is only good if you sign right now" as I found at other dealers. When I did finally agree on the car and model, they made every effort to find the vehicle I wanted. It arrived at the dealership as promised and was ready when I arrived to complete the purchase. Taryn explained all features completely before I took possession of the vehicle. Chris Kaczor handled all the necessary paperwork with efficiency and took the time to explain everything in detail. He helped customize a plan that suited my needs. This is my second purchase through this dealership and, although I have visited other dealerships, I find Scranton Toyota has proven to be the best at keeping to their promises. I would highly recommend this dealership to anyone. More

Went to this dealership (over an hour away) after finding they were recommended by USAA Car Buying Service, and was not disappointed. The vehicle is great, the sales staff very professional, and the price w they were recommended by USAA Car Buying Service, and was not disappointed. The vehicle is great, the sales staff very professional, and the price was more than fair. I would gladly recommend this dealership to others. Dan Engler was our sales person, and though new to the dealership, did a phenomenal job in meeting our needs both before and after the sale. Tanya was also great in getting things in motion before our visit. Thank you all. More

This was the best experience I have ever had with a dealership. From beginning to end. Everyone was extremely friendly. I never felt rushed or pressured. The transition from contacting the website dealership. From beginning to end. Everyone was extremely friendly. I never felt rushed or pressured. The transition from contacting the website department to sales and finance was so smooth. I was astounded at the professionalism of the entire team. More

Our experience with your dealership was exceptional!! Mark P. is the ultimate professional. He went out of his way to get us the vehicle we wanted and produced it in a very short period of time. Everyo Mark P. is the ultimate professional. He went out of his way to get us the vehicle we wanted and produced it in a very short period of time. Everyone we spoke to and dealt with during the purchasing and delivery process were very friendly and professional. Thank you for a great experience!! More