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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,952 Reviews

2,952 Reviews of Toyota of Scranton - Service Center

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December 29, 2021

He is very patient and helpful. Best service manager that we have delt with in the 8 years of coming here. More

by COLT132323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Scranton responded

colt132323, thank you for sharing your story about your recent service visit. We are delighted you enjoy working with David and please know you can request to continue working with him. Just make sure you ask to work with David. Thanks again.

December 29, 2021

I just think they are over priced on services and they always try to get people to get services that are not necessary thats where the big prices are. More

by Dar1670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Scranton responded

Dar1670, thank you for your feedback on your recent service visit. Your comments will be shared with our service team. We do appreciate you taking the time to share your thoughts regarding the experience. Take care.

December 22, 2021

Very friendly people very helpful,and always have my car ready when they said they would. And it quite convenient to use the shuttle service when needed. More

by PHILSWEENEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Toyota of Scranton responded

Phil, many thanks for taking the time to share your feedback on your recent service visit. We are thrilled all went well. Take care.

December 21, 2021

They definitely do their best to help you find your car, even if you have a bad credit. I love this place and most of them are super nice and helps you feel comfortable while you’re there. More

by JAKERA.FAISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin don’t know his last name. Not the one that’s listed.
Jan 04, 2022 -

Toyota of Scranton responded

Jakera, our goal is to treat you like a member of our family. We are so happy you had and excellent experience and you were able to find a vehicle that suits your needs. Enjoy. Take care.

December 21, 2021

Wonderful experience, wonderful staff great atmosphere. Service advisor was very knowledgeable and patient with my many questions! More

by THOMASEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Toyota of Scranton responded

TOMASEK, We are thrilled all went well at your service visit. Thank you for taking the time to let us know. Take care.

December 21, 2021

Just had service done on my 2016 Toyota 4 Runner and received the best service ever. They took their time and got it right the first time. My Service Advisor, Dave Grieco, kept in touch with me the whol More

by jerrycet0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Toyota of Scranton responded

jerrycet0, thank you so much for the perfect, 5 star review. The service team, and especially Dave, all appreciate you taking the time to share the story of your service experience. Thanks again. Take care

December 20, 2021

Always easy to deal with Toyota of Scranton. Enjoy going for service. Everyone so nice & accommodating. More

by TCYKOSKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Dec 20, 2021 -

Toyota of Scranton responded

Thank you, TCYKOSKY, for sharing your comments regarding your service experience. We are delighted you are happy to come in and allow us the opportunity to service your vehicle. Many thanks. Take care.

December 17, 2021

I always have a good experience when I am there for my car service. Staff are always pleasant and make sure I am well taken care of. More

by mfinnegan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Toyota of Scranton responded

Thank you very much, mfinnegan11, for taking the time to provide feedback on your service visit. We are delighted you enjoy servicing your vehicle at our dealership. Take care.

December 17, 2021

Always a great experience. On time informative and friendly. From start to finish. Happy holidays! More

by CMHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Dec 17, 2021 -

Toyota of Scranton responded

CMHANNON, Happy holidays to you and your family. Thank you for taking the time to complete your review. We appreciate you taking the time to provide us with feedback on your service visit. Thank you. Take care.

December 17, 2021

Toyota of Scranton is an excellent dealership. They really helped me get the car I needed in hard times when other dealerships couldn't. Even better than that is the service they have provided after bu More

by T.LOCATELLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake from sales, Matt from financing, and Johnny from service are all awesome!
Dec 20, 2021 -

Toyota of Scranton responded

T.Locatelli, thank you for sharing your story with us. We are delighted you enjoy coming to our dealership and working with our team. We all are grateful to you for providing your input...it is appreciated. Take care

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