Toyota of Scranton - Service Center

I could not have had a better experience with this dealership. They are professional in every sense of the word. I was told it would be taken in at a designated time and it was. This, in itself, was r dealership. They are professional in every sense of the word. I was told it would be taken in at a designated time and it was. This, in itself, was refreshing. Then, the service was executed in a brief and efficient period of time. Thank you Scranton Toyota. More

Toyota has never let us down. Our Rav has over 200,000 miles, and with regular maintenance we expect it to last another 100,000 miles! Toyota of Scranton is where we bought the Rav, and they have helped u miles, and with regular maintenance we expect it to last another 100,000 miles! Toyota of Scranton is where we bought the Rav, and they have helped us to keep it running. The service personnel are friendly, accommodating, and informative. More

This is the third Highlander I've purchased from Toyota of Scranton and I continue to return for service and maintenance. The staff at Toyota always performs in a professional manner and I've always been s of Scranton and I continue to return for service and maintenance. The staff at Toyota always performs in a professional manner and I've always been satisfied with their maintenance and repair work. More

The wait time even with appointment is way to long for a tire rotation only 1hr and 45 min and poeple came in after me getting more done just 1hr 30min . Poeple there are friendly when you walk in. tire rotation only 1hr and 45 min and poeple came in after me getting more done just 1hr 30min . Poeple there are friendly when you walk in. More

Absolutely the best dealer. We’ve experienced several dealerships in Northeast Pennsylvania, and none come close to the excellence at Toyota of Scranton. My husband is a mechanic for an international com dealerships in Northeast Pennsylvania, and none come close to the excellence at Toyota of Scranton. My husband is a mechanic for an international company, and he thinks so highly of this location that he recommends Toyota of Scranton to many people and prioritizes bringing our vehicle here. We have been coming here for over 3 years, and this is the only dealership that we plan to continue this kind of customer relationship. We have bought a used Toyota from this dealership, and the experience and continued car performance has been excellent. It is easy to set appointments by phone or online. David Grieco, the service manager, provides phenomenal service that is professional and friendly. The service representatives take the time to explain the technicians’ recommendations and use language that the average person can understand, but doesn’t talk down at you. Also, Toyota of Scranton makes substantial and regular investments into the local community, which increases my satisfaction with them as a company. I love that they have a local restaurant as the cafe option; Zuppas has delicious food, and it really fits with the people-first atmosphere that I associate with this dealership. I wish Toyota of Scranton all the continued success and plan to continue as a customer here and keep recommending them. More

I would appreciate to receive an amended copy of the 586957 Invoice. Item C: I did not complain of any pulsation when braking down hills. Also the date was incorrect. I was there on Nov 17, 2021. T 586957 Invoice. Item C: I did not complain of any pulsation when braking down hills. Also the date was incorrect. I was there on Nov 17, 2021. This is my 10th year with Toyota. More

The Collision Service Center did a real great job replacing the rear bumper sub assembly. KUDOS to all involved. replacing the rear bumper sub assembly. KUDOS to all involved. More

They were excellent. They did everything they could to make sure I had a great experience make sure I had a great experience More