Toyota of Scranton - Service Center

Inspection and seat belt replacement Excellent, polite service. Service rep was excellent, helpful and flowed up. I have also had excellent service from Stephanie Jones. Other actual serv Excellent, polite service. Service rep was excellent, helpful and flowed up. I have also had excellent service from Stephanie Jones. Other actual service men and women working on the cars were also very helpful. More

no cost maintenance service brought vehicle in at 7:30. Vehicle was taken to service area. Coffee was great. I was treated with the utmost respect. Also received a car wash. brought vehicle in at 7:30. Vehicle was taken to service area. Coffee was great. I was treated with the utmost respect. Also received a car wash. Keep up the good work. John Messner More

Professional and courteous I took my vehicle here for the first time and I received courteous assistance as soon as I walked in:) The atmosphere was comforting as well:) The mec I took my vehicle here for the first time and I received courteous assistance as soon as I walked in:) The atmosphere was comforting as well:) The mechanics and associate taught me a lot about my vehicle and helped me be aware of maintenance that was recommended:) There was no hassling at all. And at the end my associate even walked me out to my vehicle:) My husband don't even do that lol They are just that kind and helpful here:) I would definatly recommend them to others :) More

Thanks Tiffany was a great help. I am glad to have had her kind efficient assistance. She is an genuine asset to you company. You are lucky to have her. Tiffany was a great help. I am glad to have had her kind efficient assistance. She is an genuine asset to you company. You are lucky to have her. More

Great service even for other brands of cars. Needed inspection and other repairs that they were able to handle like a regular dealer of other brands. Will come back if service needed again. Needed inspection and other repairs that they were able to handle like a regular dealer of other brands. Will come back if service needed again. More

Always disappointed I have had my car in the shop 8 times since I have bought it only 4 months ago - it is used, but Toyota seemed to think charging me a High price for a I have had my car in the shop 8 times since I have bought it only 4 months ago - it is used, but Toyota seemed to think charging me a High price for a "non accident" car was OK. Bent Axles proved that. They tried to send me away but I kept pushing and finally they fixed it at their cost. Been back since as squeeling led to believe it was a hung caliper. They then tried to tell me it was the brakes. I denied them fixing it, went to my local, he measured and told me the brakes were at a "6", Toyota told me they were at a "3", so I know where to put my trust now. Tires also kept going flat, I had to replace all the tires and the sensors, Toyota replaced "1". I'm done with them, and will go back to motor world next time, and not any Toyota brand. Still waiting for them to fix the paint they promised... . More

GOOD WORK, EXCELLENT SERVICE REP. TIFFANY PEOPLES EXCELLENT SERVICE WITH THE PROFESSIONAL ASSISTANCE OF TIFFANY PEOPLES WHICH IS ALWAYS A PLEASANT BUSINESS TRANSACTRION. I TAKE OUR VEHICLES TO TOYOTA EXCELLENT SERVICE WITH THE PROFESSIONAL ASSISTANCE OF TIFFANY PEOPLES WHICH IS ALWAYS A PLEASANT BUSINESS TRANSACTRION. I TAKE OUR VEHICLES TO TOYOTA OF SCRANTON BECAUSE OF THERE RELIABLE SERVICE. More

45k Service Great communication with my service advisor, I was kept apprised of my vehicle status through personal visits to the waiting area and through the vide Great communication with my service advisor, I was kept apprised of my vehicle status through personal visits to the waiting area and through the video screen in the waiting area. More

Airbag Recall Brought car in to have recalled airbag fixed. Alan did an excellent job going through the process and time frame. The service was completed in about Brought car in to have recalled airbag fixed. Alan did an excellent job going through the process and time frame. The service was completed in about 2 hours. Alan kept me informed throughout the process. Waiting area was area. There a charging station for cell phones, coffee and pastries as well as a few baked goods. More

Very helpful and thorough. Took my car for servicing and had mentioned the inspection due the following month. They informed me that they could do it at the same time saving me Took my car for servicing and had mentioned the inspection due the following month. They informed me that they could do it at the same time saving me an extra trip. Kept me in the loop as far as the status of my car. Even let me test drive a Rav! Always cordial and helpful. More