Toyota of Scranton - Service Center

Great Service Sales was very up front and no pressure. everything was ready when I arrived to pick up my vehicle. It was the smoothest car purchase in my life. Sales was very up front and no pressure. everything was ready when I arrived to pick up my vehicle. It was the smoothest car purchase in my life. My first 30 day service visit was very painless. I was treated with respect and did not wait a long time for service to be completed More

Checkup Great service, great facility, great people...Kacie was great. She greet me and explained what had to be done. The waiting area is comfortable and pai Great service, great facility, great people...Kacie was great. She greet me and explained what had to be done. The waiting area is comfortable and painless. It is always a good experience and I will continue to bring my vehicle into Scranton Toyota for servicing. More

Too long a wait Two hours is too long to wait for just an scheduled inspection. Also, saw salesman for possible trade and was not impressed with the experience. Comp Two hours is too long to wait for just an scheduled inspection. Also, saw salesman for possible trade and was not impressed with the experience. Complete waste of my time. More

excellent customer service with a smile ! Excellent customer service. Friendly and helpful. I like benig informed with updates when my care is serviced. LOVE THAT!! This is the reason I conti Excellent customer service. Friendly and helpful. I like benig informed with updates when my care is serviced. LOVE THAT!! This is the reason I continue to have my service at Toyota. Thank You! More

Tire rotation Hi they are always fast and efficient I always recommend them I can’t remember the girls name that checked me in and out but she is always pleasant an Hi they are always fast and efficient I always recommend them I can’t remember the girls name that checked me in and out but she is always pleasant and helpful More

Great service I had perfect service on the sale and thirty day check up they had me in and out as quickly as possible and I can’t say enough about the service I’ve I had perfect service on the sale and thirty day check up they had me in and out as quickly as possible and I can’t say enough about the service I’ve receivef More

1st Service Appt Great experience! Dropped car off, went shopping, & before we knew it, the car was finished! Also, they were able to service it at the last minute. Great experience! Dropped car off, went shopping, & before we knew it, the car was finished! Also, they were able to service it at the last minute. We only called the day before & they were very accommodating More

tundra frame replacement we have been treated with great respect so far during this process. everyone have been a pleasure to deal with. we do not expect any trouble the rest we have been treated with great respect so far during this process. everyone have been a pleasure to deal with. we do not expect any trouble the rest of the way through the recall process. More

Went for service, bought a car My last Toyota purchase was at another dealer and I felt like I was ganged up on, pressured and in the end so confused. So not happy about the experi My last Toyota purchase was at another dealer and I felt like I was ganged up on, pressured and in the end so confused. So not happy about the experience, the vehicle and price. When I asked on 3 different occasions to adjust the headlights I was ignored so I went to Toyota of Scranton. My headlights were taken care of and no one questioned the need . I was always happy with the service there. Everyone is helpful and listens to my requests. Because of this and the good experience I had in the past buying a car I ended up buying a Camry there and will continue to use the service department even though it is an hour ride. I trust them. Very helpful. More

Fast friendly service The staff is friendly, fast and explains everything to you. My car was washed after being serviced. The only knock I had was I asked for my front fl The staff is friendly, fast and explains everything to you. My car was washed after being serviced. The only knock I had was I asked for my front floor mats to be vacuumed and they told me they would do it this time, but couldnt in the future. My car was returned to me with the floor mats never vacumed More