Toyota of Scranton - Service Center

recall wait was a little long but everything was fine. Computer board in waiting room neeeds to be updated faster and slowed down. We are not all speed reade wait was a little long but everything was fine. Computer board in waiting room neeeds to be updated faster and slowed down. We are not all speed readers and the board I was on flipped faster than the rest. More

General service Nice staff but the wait is often longer than I would expect. I wish the service was completed in a quicker manner. Kids play area could used to be cle Nice staff but the wait is often longer than I would expect. I wish the service was completed in a quicker manner. Kids play area could used to be cleaned better. More

Excellent service Tiffany was very helpful and knowledgeable. Everything was great. The price, the convenience, the customer service, and the facility. Toyota has earn Tiffany was very helpful and knowledgeable. Everything was great. The price, the convenience, the customer service, and the facility. Toyota has earned its reputation for quality. More

Great customer service but came out with a problem Your customer service was excellent! Especially Tiffany!!! She was extremely helpful, professional, explained everything, and very understanding. She Your customer service was excellent! Especially Tiffany!!! She was extremely helpful, professional, explained everything, and very understanding. She should be highly commended and be a trainer regarding how to deal with customers. Tom in the shop was nice and friendly and helpful! My only concern is that now my back window wiper is not working! And I hope I don't have to pay for it! More

ToS is what you should expect from a car dealership Essentially every trip to Toyota of Scranton is painless, which is not always the case when heading to a dealership. You get courteous service at reas Essentially every trip to Toyota of Scranton is painless, which is not always the case when heading to a dealership. You get courteous service at reasonable prices in relatively short wait times. I continue to appreciate having their expertise available to keep my car in tip-top shape with plenty of convenience features built into the customer experience, like being updated via text and having a shuttle service available. More

My Scranton Toyota experience All in all I was very pleased with both the service department sales department and the finance department. Everything went smoothly and I couldn’t a All in all I was very pleased with both the service department sales department and the finance department. Everything went smoothly and I couldn’t ask for a better experience. Everyone I dealt with was both friendly and courteous. I would recommend Scranton Toyota to any of my friends and family. More

Tire pressure I came in for a scheduled service and a tire rotation. After driving the next day I noticed my low tire light on. When I checked the air pressure, I came in for a scheduled service and a tire rotation. After driving the next day I noticed my low tire light on. When I checked the air pressure, each tire was different. One tire only had 30 psi, when 46psi is required. I should also mention that each wheel has scuff marks and chips where the lug nuts are. More

Scheduled service andwheel noise issue The service advisor was very courteous and kept me apprised of how the work was progressing on my Camry. The technicians were thorough in determining The service advisor was very courteous and kept me apprised of how the work was progressing on my Camry. The technicians were thorough in determining the cause of what was thought to be a brake issue. They found a rock stuck in the brake caliper. More

Awesome I absolutely love Toyota of Scranton. Exceptional customer service and an amazing staff! Can’t wait to go back for another new ride in two years! I absolutely love Toyota of Scranton. Exceptional customer service and an amazing staff! Can’t wait to go back for another new ride in two years! More

Excellent Service I have used this service center since 2011 when I bought my Highlander. My car is now 8 years old and they continue to take excellent care of it. I I have used this service center since 2011 when I bought my Highlander. My car is now 8 years old and they continue to take excellent care of it. I have never been dissatisfied with the service center. I have never felt that they make unnecessary repairs. They remind me if I have scheduled maintenance due. I have always been extremely satisfied with them. More