Toyota of Scranton - Service Center

Collision repair Stefan and Erin were both very helpful with the whole process. Front bumper replaced and you'd never know it's not the original. They did a great job! Stefan and Erin were both very helpful with the whole process. Front bumper replaced and you'd never know it's not the original. They did a great job! Stefan got me in quickly and Erin kept me updated on the progress. I would definitely recommend your collision center. More

Friendly staff The staff was very friendly and personable. They kept me up to date on the progress of my vehicle and promptly contacted me when it was ready for pic The staff was very friendly and personable. They kept me up to date on the progress of my vehicle and promptly contacted me when it was ready for pick up More

Accident repair I cannot say enough positive comments about my experience with the Toyota of Scranton collision repair department. When that unfortunate time comes th I cannot say enough positive comments about my experience with the Toyota of Scranton collision repair department. When that unfortunate time comes that you need to have a repair done on your car, I highly recommend taking it to Toyota of Scranton. From the moment you meet their staff (Carol and Erin) you know that you will be in good hands. Carol is outstanding at her job expertise and knowledge! Everything was arranged quickly and conveniently for my repair, quality Toyota parts were used, and the repair work was excellent! While I hope to never need to utilize this service again, I know that if the need arises, I will definitely return to Toyota of Scranton for any repair work for my Scion. More

Oil change Always quick & efficient service. Worth the drive from Wilkes Barre Pa to come up to Dickson City! Always friendly service as well. I definitely wo Always quick & efficient service. Worth the drive from Wilkes Barre Pa to come up to Dickson City! Always friendly service as well. I definitely would recommend to others! More

Very satisfying. Sometimes a dealership gets so big (for bragging rights) ,it loses the personal touch with the costumer who has spent 40,000 or more on a vehicle that Sometimes a dealership gets so big (for bragging rights) ,it loses the personal touch with the costumer who has spent 40,000 or more on a vehicle that may be his or her dream car. I have been around long enough to see small dealers that remember your name grow into a non-personal service number. Much is lost, but thats business and it does drive loyal customers out shopping. However ,my personal experience with Toyota of Scranton has been very satisfying each time I schedule a service etc. They have not outgrown their service dept. in my humble opinion. More

Very pleased with the service This was the first time that I was dropping off my car in the morning. I did not know what to expect as my husband usually takes my car in for servic This was the first time that I was dropping off my car in the morning. I did not know what to expect as my husband usually takes my car in for service. They have quite the system that gets you in and out in a short period of time. The called, as per my request, if they found anything additional that may need to be serviced. They explained to me what my car needed and allowed me to choose what service to perform (with prices given to me at time of call) and did not pressure me to do optional service that I wasn't able to fund at this time. Very happy with the service. More

Very informative and friendly The staff was very helpful and friendly. They explained what I needed and we're kind enough to make sure my experience was awesome. My service lady wa The staff was very helpful and friendly. They explained what I needed and we're kind enough to make sure my experience was awesome. My service lady was very helpful showed they cared. I would Def recommend this place to others. More

Revisit due to recall. Tiffany was awesome!! And dealership was trying to make it right. They did replace the door on the glove box which I really appreciated however clea Tiffany was awesome!! And dealership was trying to make it right. They did replace the door on the glove box which I really appreciated however cleaning the grease that was left behind from the air bag recall........ Lets just say that if it wasn't for Tiffany taking me out to my car along with her clorox wipes and me cleaning the grease from steering wheel and column. I was asked by the dealership not to clean the interior that they would do it. And I did ask to make sure they did the column (you could see the grease) and the steering wheel. Thank you Tiffany!! ;-) More

Accomadating, honest, fair, knowledge On my second purchased vehicle from this dealer. Have always came here for service whenever I could for past 20 years. Never disappointed. Very profes On my second purchased vehicle from this dealer. Have always came here for service whenever I could for past 20 years. Never disappointed. Very professional employee base More

excellant service Jake in service had me in and out fast, explained everything in detail, great service, my car was washed and brought to front of service center for me Jake in service had me in and out fast, explained everything in detail, great service, my car was washed and brought to front of service center for me to take, and Jeremy who brought it out was very courteous More