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2,953 Reviews of Toyota of Scranton - Service Center
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November 12, 2018
Service Took my vechile in for service. The work was completed in a timely manner. Personnel were courteous and professional! Was also advised of upcoming se Took my vechile in for service. The work was completed in a timely manner. Personnel were courteous and professional! Was also advised of upcoming service needed. More
by zurekala
Verified CustomerEmployees Worked With
November 12, 2018
Service Answered most of my questions still not sure why my breaks squeak when backing up after car sits three hours. Car only has 3800 and squeaked from day Answered most of my questions still not sure why my breaks squeak when backing up after car sits three hours. Car only has 3800 and squeaked from day one More
by Lorraine
Employees Worked With
Jamie Bugno
November 12, 2018
Friendly, fast, efficient Great customer service from start to finish. I scheduled the appointment online, received several helpful reminders, and was treated like a valued cus Great customer service from start to finish. I scheduled the appointment online, received several helpful reminders, and was treated like a valued customer while at the dealership. I was there for a state inspection and 10,000 mile service. Was told it would take about an hour and a half, but it was more like an hour. The waiting area is cozy and comfortable, and they have free wifi and a Dunkin Donuts right there. A complimentary car wash completed my visit. More
by aprilfoolva
Employees Worked With
November 12, 2018
Excellent Service From the second I purchased my vehicle and all basic maintenance they have been top notch! I will absolutely purchase my next vehicle from them. From the second I purchased my vehicle and all basic maintenance they have been top notch! I will absolutely purchase my next vehicle from them. More
by lissahoney1
November 12, 2018
Great Toyota Service Check in for service of my van was a breeze and my van was ready on promised time. Keep it up Phil and the service guys in the back Check in for service of my van was a breeze and my van was ready on promised time. Keep it up Phil and the service guys in the back More
by SAMI786
Employees Worked With
Philip Sottile
November 12, 2018
Outstanding service! My window stopped operating and it happened on a rare day with no rain, however heavy rain was in the forecast. I called my dealer and was given an a My window stopped operating and it happened on a rare day with no rain, however heavy rain was in the forecast. I called my dealer and was given an a at a time I could make that day. After diagnosis, they discovered that I needed a part not in stock. They arranged a car for me since I live 40 minutes away and told me my car would be ready the next afternoon. The next morning I got a call that my car was ready. I was thrilled! More
by valsma
Employees Worked With
November 11, 2018
Timely service 11/8/18 As usual, the service was professional. timely and complete. The service tech pointed out that I was due for an inspection and it was done as part of As usual, the service was professional. timely and complete. The service tech pointed out that I was due for an inspection and it was done as part of this service call, although not scheduled. I also had a problem with a tire that I did not know about. The tech told me about the problem and patiently reviewed my options. I was comfortable with the option I chose and did not fell 'ripped-off' . Overall, a good experience as I expected. More
by pjb4nd
Employees Worked With
Philip Sottile
November 10, 2018
very over priced Sorry, great service, great people and to support all of those nice amenities. you are highly over priced. 3 rotors, 2 sets of brake pads, 730.00. Sorry, great service, great people and to support all of those nice amenities. you are highly over priced. 3 rotors, 2 sets of brake pads, 730.00. That is about double the normal rate. Sorry, I cannot sup[port you great service and high prices. If I had gotten prices in advance, I never would have returned from the recall fix you made. thanks More
by MRTNFISCHER
Employees Worked With
Brian Ramos
November 10, 2018
Inspection It is a pleasure to come to Toyota for all services needed for our car, very nice people took care of the car and we waited in the most comfortable ch It is a pleasure to come to Toyota for all services needed for our car, very nice people took care of the car and we waited in the most comfortable chairs. More
by MADABIRISH
Employees Worked With
Brian Ramos
November 09, 2018
Great service The staf is very friendly and helpful. They call before completing service that would be expensive. very informative about the status of the vehicle The staf is very friendly and helpful. They call before completing service that would be expensive. very informative about the status of the vehicle mechanics. More
by A929803
Employees Worked With
Alyssa Esteras
