Toyota of Scranton - Service Center

Friendly, quick, professional!I I was met at the door and escorted to the counter, checked in right away and escorted to a comfortable waiting area! My car was done very quickly eve I was met at the door and escorted to the counter, checked in right away and escorted to a comfortable waiting area! My car was done very quickly even though I had arrived over a half hour early. Courteous young lady came to get me, went over the paperwork with me, and took me to garage area. K was given a phone number to call if I.had any questions. A young man got my car for me and then guided me out of the garage and pointed the way out of the parking lot! From start to finish, I felt pampered and valued. Thanks for the best car maintenance experience ever! More

True customer service From the self service schedular to the shuttle service to the explanation of the service provided was great! I loved that I didn’t have to repeat inf From the self service schedular to the shuttle service to the explanation of the service provided was great! I loved that I didn’t have to repeat information over and over. All information flowed through the system More

Great dealer ! This dealer is very professional and and the personnel make it happen ! I strongly recommend others to get service there ! I' m a retired service tech This dealer is very professional and and the personnel make it happen ! I strongly recommend others to get service there ! I' m a retired service tech for 43 years and certified in NY & CT . I worked for Pontiac , Buick , and Lexus . More

Great service! My appointment was for 7:30 AM for my 15,000 mile check-up. (Multi-point inspections and tire rotation) I was back on the road by 8:15 everything chec My appointment was for 7:30 AM for my 15,000 mile check-up. (Multi-point inspections and tire rotation) I was back on the road by 8:15 everything checked OK and tires rotated! Every Toyota of Scranton person I ever dealt with have all been Truly Exceptional! More

great service and fast Got in and out very quick for recall inspection ; vI will be back again on Tuesday Nov. 13, 2018 and will be leaving my machine for about four days. Got in and out very quick for recall inspection ; vI will be back again on Tuesday Nov. 13, 2018 and will be leaving my machine for about four days. More

15,000 mile checkup Jamie was very helpful to make sure all my questions were answered. I inquired about external detailing on the car and I will probably make an appoin Jamie was very helpful to make sure all my questions were answered. I inquired about external detailing on the car and I will probably make an appointment to do that. The courtesy car wash was very nice. Peter More

painless service apt Made my appointment - was advised that the service would take about 45 minutes. Arrived 5 minutes early, checked car in, and 45 minutes later my car Made my appointment - was advised that the service would take about 45 minutes. Arrived 5 minutes early, checked car in, and 45 minutes later my car was finished and nicely washed!! More

GREAT EXPERIENCE AT TOYOTA OF SCRANTON Got an appointment in quick time, waited on quick in the garage, customer service congenial, work done on time. Good place to go to, will go again. Got an appointment in quick time, waited on quick in the garage, customer service congenial, work done on time. Good place to go to, will go again. More

Everything...And More! From using technology to make my appointment right through to it's conclusion, my service experience was superb! The customer skill sets employees pos From using technology to make my appointment right through to it's conclusion, my service experience was superb! The customer skill sets employees possess allow them to be both attentive and responsive. The obvious care that folks have about what they do...and how they do it makes even a routine service appointment a pleasure! More

Totally satisfied Worked with Alan as the service adviser. He seemed to go out of his way to make sure that the service on my newly purchased vehicle was problem free. Worked with Alan as the service adviser. He seemed to go out of his way to make sure that the service on my newly purchased vehicle was problem free. For this I was totally appreciative. More