Toyota of Scranton - Service Center

Great service Service did a great job live my Toyota van will purchase again from Doug stall fast service did not wait long will recommend again thanks Service did a great job live my Toyota van will purchase again from Doug stall fast service did not wait long will recommend again thanks More

Very helpful! I came to get new tires and oil change but was informed about a deal where I could purchase a new car at a good price while not having to spend money I came to get new tires and oil change but was informed about a deal where I could purchase a new car at a good price while not having to spend money on my original car. More

First time using Service Facility This was our first experience using Toyota of Scranton's service center. It was a little confusing when we first entered the service area. Seems a l This was our first experience using Toyota of Scranton's service center. It was a little confusing when we first entered the service area. Seems a little unorganized. We weren't sure where to stand or who was in line for service or who was waiting to pick up there vehicle. Once we were waited on the experience was great. Very professional and courteous. More

friendly service, quick and well done. The Rep that greeted me was very friendly. The Service was quick and they did a good job. It was a pleasant experience the both times I was there re The Rep that greeted me was very friendly. The Service was quick and they did a good job. It was a pleasant experience the both times I was there recently. More

Scranton Toyota Staff was very professional and pleasant. Work done on both of my vehicles has been excellent and very satisfied with Scranton Toyota and the team. Staff was very professional and pleasant. Work done on both of my vehicles has been excellent and very satisfied with Scranton Toyota and the team. More

Service department Everyone was very pleasant and polite. The servicing took a little longer than I thought would. I am happy with the service provided. My thanks to the Everyone was very pleasant and polite. The servicing took a little longer than I thought would. I am happy with the service provided. My thanks to the entire staff. More

Great experience Pleasant, not a long wait and everything explained to me. Service completed in full. Alyssa very helpful and polite. Recommend this dealer to all Toyo Pleasant, not a long wait and everything explained to me. Service completed in full. Alyssa very helpful and polite. Recommend this dealer to all Toyota owners. More

Exceeding your expectations The staff is always professional. I've been dealing exclusively with Alyssa for a few years now, and she has always been very cheerful, professional, The staff is always professional. I've been dealing exclusively with Alyssa for a few years now, and she has always been very cheerful, professional, and knowledgeable. She recently handled some tire and wheel insurance issues I was having, and it was resolved flawlessly on her part. I consider her one of Toyota of Scranton's most valuable resources. Whenever I am down to the dealership I always stop in to see James Hazen. He sold me my first of four Toyota's a few years back, and although he is now the Sales Manager, he will always take a few minutes out of his busy day to talk to me. Alyssa Esteras and James Hazen, exemplifying customer service since day one! More

Friendly informative efficient My experience withe the service dept has been exceptional. It is always fast thorough and “no nonsense” I have always been able to discuss service o My experience withe the service dept has been exceptional. It is always fast thorough and “no nonsense” I have always been able to discuss service options with out feeling any pressure. More