2,995 Reviews of Toyota of Scranton - Service Center
Exceeding your expectations The staff is always professional. I've been dealing exclusively with Alyssa for a few years now, and she has always been very cheerful, professional, The staff is always professional. I've been dealing exclusively with Alyssa for a few years now, and she has always been very cheerful, professional, and knowledgeable. She recently handled some tire and wheel insurance issues I was having, and it was resolved flawlessly on her part. I consider her one of Toyota of Scranton's most valuable resources. Whenever I am down to the dealership I always stop in to see James Hazen. He sold me my first of four Toyota's a few years back, and although he is now the Sales Manager, he will always take a few minutes out of his busy day to talk to me. Alyssa Esteras and James Hazen, exemplifying customer service since day one! More
Friendly informative efficient My experience withe the service dept has been exceptional. It is always fast thorough and “no nonsense” I have always been able to discuss service o My experience withe the service dept has been exceptional. It is always fast thorough and “no nonsense” I have always been able to discuss service options with out feeling any pressure. More
Fantastic I am very please with Toyota and salesmenship is saperb and their service this is my third year with then and my third rave 4 I wouldn’t go any place I am very please with Toyota and salesmenship is saperb and their service this is my third year with then and my third rave 4 I wouldn’t go any place but Toyota in Dickson city More
Recall recall on my car and Toyota of Scranton was on top of it all. Contacted us, easy to get in and quicker to get out . All covered under warranty !! recall on my car and Toyota of Scranton was on top of it all. Contacted us, easy to get in and quicker to get out . All covered under warranty !! More
service Going to Toyota od Scranton is always a pleasant experience. Everyone is helpful, friendly and courteous. The shuttle drivers are timely and awesome. Going to Toyota od Scranton is always a pleasant experience. Everyone is helpful, friendly and courteous. The shuttle drivers are timely and awesome. The prices are fair. More
Tire rotation, yearly inspection Prompt, informative, friendly service which combined scheduled work with suggested appraisal of vehicle value if traded in for purchase or lease on 20 Prompt, informative, friendly service which combined scheduled work with suggested appraisal of vehicle value if traded in for purchase or lease on 2018 or 2019 Toyota More
Mechanic stripped oil plug Told I would have to replace oil pan ,not repairable COST to replace 480.00. Cause MECHANIC STRIPPED OIL. Not a good way to do business Told I would have to replace oil pan ,not repairable COST to replace 480.00. Cause MECHANIC STRIPPED OIL. Not a good way to do business More
06:35 pm Every time I have had my 2012 Prius services at Toyota of Scranton the service has been excellent. I can not say enough about the service team especia Every time I have had my 2012 Prius services at Toyota of Scranton the service has been excellent. I can not say enough about the service team especially the expertise of the Service Team Leader Tiffany Peoples! She embodies what customers expect when bringing their vehicle in for repairs. Her customer service demeanor and willingness to get answers if she does not already have the knowledge is spot on. I will continue to get my present vehicle serviced at Scranton Toyota for as long as I have it. In the future the Toyota I choose I will also have serviced by Scranton Toyota More
Great Experience Friendly staff and quick turnaround on service for my Tacoma. Not to mention they also have an in-house Dunkin Donuts for your caffeine fix. Friendly staff and quick turnaround on service for my Tacoma. Not to mention they also have an in-house Dunkin Donuts for your caffeine fix. More
Routine Toyota care Called for an appointment and was offered next day service. Great customer care, friendly staff, and for a busy busy place, very timely. Would recomme Called for an appointment and was offered next day service. Great customer care, friendly staff, and for a busy busy place, very timely. Would recommend for any Toyota owner. More