Toyota of Scranton - Service Center

Toyota of Scranton responded

DCDONLIN, Thank you for taking the time to share your positive experience with our sales team at Toyota of Scranton. We're thrilled to hear that you found the process easy and painless, and that our prices and selection of used cars met your expectations. We understand that purchasing a car can be a significant decision, and we're glad that our sales team provided you with a stress-free and enjoyable experience. We strive to make the car-buying process as smooth and efficient as possible, and we're delighted that you found this to be the case. Thank you again for your feedback, and we hope to have the pleasure of serving you again in the future. Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Hi Effie, Thank you for sharing your positive experience with us at Toyota of Scranton! We're thrilled to hear that Chris provided you with exceptional service and went above and beyond to ensure your satisfaction. It's fantastic to know that Chris's kindness and helpfulness made an impact on your experience. We strive to provide a welcoming and friendly environment for all of our customers, and we're delighted that Chris's good work manner contributed to this goal. We look forward to your next service visit. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

inda1735, Thank you for taking the time to share your recent experience at Toyota of Scranton. We are thrilled to hear that you had an excellent experience with our team and that our employees provided you with courteous and friendly service. It's always wonderful to hear from satisfied customers, and we are honored that you have chosen Toyota of Scranton for the purchase of your 4th Rav4. We take pride in offering top-notch service and vehicles to our customers, and it's great to know that we have met your expectations. At Toyota of Scranton, we are committed to providing exceptional customer service, and we appreciate your feedback. Thank you again for your kind words, and we look forward to seeing you again soon. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

vegomatic99, Thank you for taking the time to share your recent experience at Toyota of Scranton. We are thrilled to hear that you had a positive experience with our Service Department and that our team provided you with friendly and professional service. It's great to hear that you find our maintenance appointment system to be hassle-free and convenient. Our goal is to make servicing your vehicle as easy and stress-free as possible, so it's wonderful to know that we have succeeded in doing so. We are also delighted to hear that you enjoyed working with David, your "car concierge". At Toyota of Scranton, we take pride in having a team of knowledgeable and dedicated professionals who are always willing to go above and beyond to ensure our customers receive the best possible service. Thank you again for your kind words and for choosing Toyota of Scranton for your vehicle maintenance needs. We look forward to seeing you again soon! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

MWANTA, Thank you for taking the time to leave a five-star review of Toyota of Scranton! We are thrilled to hear that you had a positive experience with us, and that our team was able to explain the car-buying process, vehicle features, and financing options to you in a clear and concise manner. We are also pleased to know that you enjoyed our dealership's spacious waiting area and deli. At Toyota of Scranton, we strive to provide a comfortable and convenient experience for our customers, and it sounds like we were successful in doing so during your visit. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Toyota of Scranton! Best Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

GIAMIM013, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a superb experience with Kacie and the team at Toyota of Scranton. It is always our goal to provide top-notch customer service and maintenance to our customers in a welcoming atmosphere. We are thrilled to hear that our team's hard work paid off and that they were able to get you back on the road as quickly as possible. We truly appreciate your kind words about Kacie and her exceptional communication skills. We will be sure to pass along your feedback to her and the rest of the team. They will be thrilled to hear that their efforts have made a positive impact on your experience. Thank you once again for choosing Toyota of Scranton, and we look forward to serving you in the future. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

D11013T45, Thank you for taking the time to share your positive experience with Hailee. We are thrilled to hear that she has been easy to deal with and that her feedback has been helpful in your decision-making process for servicing your car. Providing excellent customer service is something we pride ourselves on, and we are happy to know that Hailee has been able to deliver that to you. We appreciate your business and look forward to serving you again in the future. Regards, Mary Jo Yanusauskas Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Hi Lori, Thank you for taking the time to leave a 5-star review for Toyota of Scranton! We are thrilled to hear that you had a positive experience with our dealership and that Hailey was able to provide friendly and helpful service. Our team takes pride in providing fast and efficient service, and we are glad to hear that you received just that. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Toyota of Scranton! Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

JMVANDEM, Thank you for sharing your positive experience with us! We are thrilled to hear that your experience with our dealership was excellent and that Brian, your sales representative, was the best. It is great to know that he was able to make your whole experience effortless and easy. At our dealership, we strive to provide our customers with exceptional service and an enjoyable car buying experience. We are glad that we were successful in achieving this with you, and we appreciate your kind words and recommendation. We will be sure to pass along your compliments to Brian and the rest of our team. Please do not hesitate to reach out to us if you have any further questions or concerns. We look forward to serving you again in the future. Thank you for choosing our dealership for your vehicle purchase. Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton