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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,044 Reviews
Call Service Center (570) 740-3457

3,044 Reviews of Toyota of Scranton - Service Center

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December 17, 2022

The service was great! Took me right away and made sure I was informed on the progress. Kacie was great. Very Professional . More

by jpetet7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kacie Grieco
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Dec 19, 2022 -

Toyota of Scranton responded

jpetet7, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with our service team. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 16, 2022

James Brown always takes of his customers and keep them updated. Always good service at this dealership. More

by DBISSOONDIAL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Toyota of Scranton responded

DBISSOONDIAL13, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with James Brown. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 16, 2022

I would rate the service and attention they gave myself and pickup truck very good More

by WATERSEWER247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
Report | Print
Dec 16, 2022 -

Toyota of Scranton responded

WATERSEWER247, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with our service team. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 16, 2022

The service was great! Took me right away and made sure I was informed on the progress. More

by k_naugle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Toyota of Scranton responded

k_naugle, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with our service team. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 15, 2022

Excellence personified! Service with no equal. The people at TOS treat you like you’re their only customer. More

by Safetyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Toyota of Scranton responded

Safetyg, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with our service team. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 14, 2022

I had my four regular tires replaced with my winter studded snow tires. Great job. More

by jerrycet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Toyota of Scranton responded

jerrycet0, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 13, 2022

The scheduling, service and attention by staff was quick and efficient. Will be heading back for next required service. More

by alambert3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Dec 13, 2022 -

Toyota of Scranton responded

alambert3, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 12, 2022

This probably the best experience I have had with Toyota's dealers. People here has been very honest with me and helped me to review the all options with me. This is the right way to do business. Cor More

by Effie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
Report | Print
Dec 12, 2022 -

Toyota of Scranton responded

Effie, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We are thrilled you enjoyed working with Corey and Matt, and they were so very helpful. We appreciate you sharing your comments. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 10, 2022

As always very well done. Shout out to Johnny Vegas and a friend in registration. Thank you, Thank you. More

by Spartacus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Vegas
Report | Print
Dec 10, 2022 -

Spartacus responded

Merry X-mas & Happy New Year!!!!

Dec 11, 2022 -

Toyota of Scranton responded

Hi Sparatacus, Thank you for taking the time to provide feedback on your recent service experience with Johnny Vegas. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Happy holidays to you and your family. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 08, 2022

Can't complain always in and out in a timely matter and kept updated throughout the process More

by CassieHayes92004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ellis
Report | Print
Dec 08, 2022 -

Toyota of Scranton responded

Hi Cassie, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We are happy to know you enjoy working with Chris and he kept you updated during your stay. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

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