Toyota of Tampa Bay
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday 6:00 AM - 6:00 PM
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday 6:00 AM - 6:00 PM
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I was very pleased with the results of my car and would recommend them to anyone with a Toyota recommend them to anyone with a Toyota More
Truly an awful experience. I found a used Toyota Tacoma online and called Toyota of Tampa Bay to hold the vehicle, as I had already planned to purchase the vehicle. When I arri I found a used Toyota Tacoma online and called Toyota of Tampa Bay to hold the vehicle, as I had already planned to purchase the vehicle. When I arrived at the dealership at 7:30pm, the salesman gave me a quote for $2k over what the vehicle was previously posted for online earlier that day (before calling and asking for a hold). Additionally, they tried to tack on $4k for Toyota PPP. After negotiating a sales price, we went to the financial department. This was horrifying. The finance advisor didn't complete the financial paperwork correctly. We paid an $8k downpayment, and the amount financed was $6k over what it should have been. We understand how the total sale price is calculated, but the amount financed that he had listed made no sense and we had no clue where he pulled the number from. We kept asking him if he could explain how he had calculated that amount as the amount financed, and he couldn't. His response was, "That's just what the number is." Eventually, my fiancé and I were so exhausted from arguing with this man, that we signed the paperwork as is because it was 11pm at night and there was no one else in the dealership to speak to. The next day, we emailed management to voice our concerns about the financial department and the error that was made. Two days later we went back to the dealership for clarification on the amount financed, at which point they produced new paperwork that had the correct amount financed, which is exactly the number we kept telling Jose should be the amount financed. They claimed they had no idea what we were talking about, and that this was the only paperwork they had on file. However, we provided a USB with the original paperwork on it. ADDITIONALLY, the new paperwork they gave us didn't have my signature on it. The new paperwork had my name with an e-signature, and the date/timestamp was 2 days after the initial sale. This dealership is very shady in its practice. Furthermore, I've had the vehicle for exactly one month, and the driver's door handle just broke on the inside. I have to roll my window down and open the door from the outside. I dread going to a Toyota service center to get it fixed because the sales experience was such a disaster. I was really looking forward to owning a Toyota Tacoma, but this experience has truly been devastating, especially for my fiancé. She had wanted to trade in her 2022 Rav4 for a new hybrid (which we mentioned to them upon arrival), but we have lost all trust in Toyota dealerships. My fiancé has given up on the idea of trading in her 2022 Rav4 and plans to just run it until it dies. More
My experience was great. Thank you! I’m going to refer my friends and family. Thank you! I’m going to refer my friends and family. More
The service advisor Penny was excellent and took the time to explain the vehicle maintenance issues. I would highly recommend her and this dealership. to explain the vehicle maintenance issues. I would highly recommend her and this dealership. More
Princess was a pleasure to deal with. Very friendly and attentive. She was able to get the repairs I needed completed that day, Which I am very appreciative since I am not local. Very friendly and attentive. She was able to get the repairs I needed completed that day, Which I am very appreciative since I am not local. More
Yamil Ariss was great, I had an idea of what I wanted he show me the different options he had available with the car model I was inquiring about. Once I knew which vehicle I wanted for sure he did everythin show me the different options he had available with the car model I was inquiring about. Once I knew which vehicle I wanted for sure he did everything he could so I could come home with the vehicle I wanted. He made my experience a great one! More
This is my favorite Toyota Dealership bc the maintence staff, car salesmen, and service advisors are always very polite, friendly, and professional. staff, car salesmen, and service advisors are always very polite, friendly, and professional. More
After visiting several Toyota dealerships for service, Toyota of Tampa Bay is the best for getting your car serviced. The employees are very personable, professional, and take the time to explain the serv Toyota of Tampa Bay is the best for getting your car serviced. The employees are very personable, professional, and take the time to explain the services your car needs and why they are needed. As a customer just do your homework and know ahead of time what services have been done to your car in the past by other dealerships. My car is a 2018 RAV4 Hybrid with really low mileage less than 25K. My service technician mentioned I would need the 94 month service and then explained some other services needed and why. Yes they were needed in addition to those I had expected. I brought a book to read and waited for service to be completed. This was my second visit to this very friendly dealership. I highly recommend Toyota of Tampa Bay as a dealer to service your car. Each visit was a great experience. Thank you very much. More
Derrick Howard is an outstanding service advisor! He always provides me with the best, most honest advice for my car and makes every service visit smooth and stress-free. I will definitely continue u He always provides me with the best, most honest advice for my car and makes every service visit smooth and stress-free. I will definitely continue using him as my advisor for every future service request. In these challenging economic times, it would be wonderful if the dealership could offer special discounts or flexible options to help loyal customers like me save a little extra. That small gesture would truly make a big difference! More










